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Acura of Columbus

(3,164 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 2:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–2:30pm
Sunday Closed Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 634-8538 (866) 634-8538
Used (866) 656-0430 (866) 656-0430
Service (866) 883-8703 (866) 883-8703

Reviews

(3,164 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Columbus from DealerRater.

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I just bought my second car from Acura Columbus. I...

I just bought my second car from Acura Columbus. I worked with Tony and Jason and they both exceeded my expectations. The process of buying a car is not my favorite and they made me feel comfortable and were willing to work within my financial parameters. I would highly recommend Acura Columbus. I will be going back on my next car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the recommendation! Hopefully we can work together for years to come. - John Connelly Owner/Acura Columbus

Efficient service. Good communication. Wished they had...

Efficient service. Good communication. Wished they had someone manning the outside drop off though. But they did a nice job and washed my car. Appreciate that!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks Sharon! We do have a drop-off staff, but you must have caught us at the wrong moment! Hopefully it works better for you next time. Have a great week. Thanks for being our customer. - John Connelly Owner/Acura Columbus

Purchased new Acura RDX from Leah. She helped me with two...

Purchased new Acura RDX from Leah. She helped me with two trade-ins and worked to get me the deal I wanted. Great to work with and I will see her for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Fantastic! I am glad Leah could help and thanks for the opportunity. - John Connelly Owner/Acura Columbus

The Acura Columbus team was a phenomenal group to work...

The Acura Columbus team was a phenomenal group to work with! This was my first car purchase, and Tony and Steve provided great customer service to make it as fun and smooth of a process as possible! They were friendly, eager to answer any questions, and gave me time to process while going over all of my options. Adam in financing was extremely helpful, going over each financial detail to ensure I had an understanding to choose what best suited my needs. I will definitely be back, and will continue to highly recommend Acura Columbus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Awesome - I am glad we made your first purchase a good experience. Hopefully we can be together for years to come. Great to read about Steve, Tony, Eric, Clay and Adam and I am glad they could help. Thanks for being our customer. - John Connelly Owner/Acura Columbus

I've purchased new and pre-owned Acura's from this...

I've purchased new and pre-owned Acura's from this dealership over the past 15 years and from sales to service- they're the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for being with us for the last 15 years -- that means so much to me. I really appreciate it. Thanks, John Connelly Owner/Acura Columbus

I just took delivery of my fifth Acura from Acura of...

I just took delivery of my fifth Acura from Acura of Columbus. This is my first time working with Treg and my expectations were exceeded on every level. Treg was very knowledgeable about the changes in the TLX. He was personable and listened to my questions. Once I decided on the new TLX, he, Adam Hannah, and Kannon Grant made the financing process easy to complete.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you 5x over!!!!! I hope you like the new TLX. Thanks, John Connelly Owner/Acura Columbus

I live in Michigan and my experience with Antoinio and...

I live in Michigan and my experience with Antoinio and Acura Columbus was absolutely wonderful!! Everyone was very nice and friendly and helpful. They made the transition smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Smooth is good! Thanks for giving us the chance to sell you a car. I hope you had a good trip home. We really appreciate it. Thanks, John Connelly Owner/Acura Columbus

My wife and I have been receiving nothing but great...

My wife and I have been receiving nothing but great service on my 2014 Acura TL and her 2020 Acura RDX. Highly recommend Acura of Columbus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thanks Tony! I hope all is well. Thanks for the review. - John Owner/Acura Columbus

This is the second car I have purchased from Acura...

This is the second car I have purchased from Acura Columbus. My first was the 2019 RDX which with being a new model year can be a bit of a gamble until they work all the kinks out. I experienced quite a few issues and their service team handled them as professionally as possible. Jami Meredith in service became my go to person, not something you usually want to have with a brand new car but none-the-less she always responded quickly and professionally which as much help as she could be. With the service experience I had and the fact that I liked the RDX if it didn't have new model issues, I let them know of my disappointment and they (Tom Cole and Antonio Gonzalez) worked with me to get a fair deal on a new glitch-free 2021 RDX (fingers crossed). My salesperson, Antonio was newer to the Acura team but definitely proved he was in the service business to give customers a great experience and not just to sell cars. He had the same professionalism as the rest of the team and would highly recommend asking for him if you are looking to buy any car from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sticking with us! I am very glad to read that Jami, Antonio and Tom were able to help -- we appreciate the opportunity. I hope your RDX will be great! Thanks, John Connelly Owner/Acura Columbus

Antonio was very nice and patient. I had an excellent...

Antonio was very nice and patient. I had an excellent experience with him. Greatly appreciated. I definitely will be recommending him to relatives and friends that are in the market.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I am so glad Antonio could help. Thanks for being our customer! - John Connelly Owner/Acura Columbus