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Acura of Columbus

(3,165 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–2:30pm
Sunday Closed Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 634-8538 (866) 634-8538
Used (866) 656-0430 (866) 656-0430
Service (866) 883-8703 (866) 883-8703

Reviews

(3,165 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Columbus from DealerRater.

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Antonio was very nice and patient. I had an excellent...

Antonio was very nice and patient. I had an excellent experience with him. Greatly appreciated. I definitely will be recommending him to relatives and friends that are in the market.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I am so glad Antonio could help. Thanks for being our customer! - John Connelly Owner/Acura Columbus

This is the best place I have had my car serviced. The...

This is the best place I have had my car serviced. The service is excellent! They were done with my car much sooner than expected. I appreciated the informative video they sent on what was wrong with my brakes. I also enjoyed the loaner car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Fantastic! I am glad you liked the video - that is super important to me. Thanks for being our customer. - John Connelly Owner/Acura Columbus

Just bought my third Acura from Acura Columbus. Treg and...

Just bought my third Acura from Acura Columbus. Treg and Tom did a great job in sales and Clay and Larry have always been terrific in service over the years. This purchase was a 2021 RDX Advance Package. Definitely recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you 3x over!!! I shared your nice note with everyone at the store. I really like to see both our service and sales teams work together to make a food experience. Thanks for being our customer. - John Connelly Owner/Acura Columbus

Great dealership. Treg was very patient with me over the...

Great dealership. Treg was very patient with me over the last few months. Working with me to find the right RDX. Initially was looking for fathom blue but Ultimately decided on white pearl. Absolutely love it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I am glad! Thanks for sticking with us over the months. We appreciate it! Thanks, John Connelly Owner/Acura Columbus

Mike Shay was great. Pretty much all done by phone. Very...

Mike Shay was great. Pretty much all done by phone. Very good experience. Papers ready. Took less than an hour to pick-up vehicle and head home!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Perfect - car buying should be easy and fun. I am glad Mike and Kannon could help. Thanks for the review! - John Connelly Owner/Acura Columbus

Easy to schedule, prompt attention when I arrived, clean...

Easy to schedule, prompt attention when I arrived, clean & quiet waiting area, had my car finished in less time than expected. Very happy with the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a very kind review. We appreciate it! Have a great week. Thanks, John Connelly Owner/Acura Columbus

I leased a 2020 TLX and the experience from start to...

I leased a 2020 TLX and the experience from start to finish exceeded my expectations. The team at Acura Columbus is customer focused staring with asking me questions regarding what I was looking for and finding a vehicle that met my criteria. Would definitely recommend Acura Columbus to anyone looking for an new / pre-owned vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the recommendation! We appreciate the opportunity to help. Thanks, John Connelly Owner/Acura Columbus

I purchased a 2020 Acura RDX and it was an amazing...

I purchased a 2020 Acura RDX and it was an amazing experience. All the staff were very helpful especially my sales representative and finance person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks Sherry! We really appreciate it. Very nice of you. Thanks, John Connelly Owner/Acura Columbus

Professional, fair, thorough and competent. What’s not to...

Professional, fair, thorough and competent. What’s not to like. Good selection of the 2021 RDX in the model we were looking for. Thank You!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks Bill for buying your RDX from us and for taking the time to leave a review. We appreciate the opportunity to help! - John Connelly Owner/Acura Columbus

Amazing service! Francesco was super helpful and...

Amazing service! Francesco was super helpful and friendly. Brian and Adam in the office were great. Can’t recommend them enough and would definitely use them again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the recommendation! I am glad Francesco, Adam and Brian were able to help. Thanks, John Connelly Owner/Acura Columbus