Reviews
What an Unbelievable Experience!
On March 6th, I asked Treg Blagg at 11:30AM to please not waist my time as I dislike very much being on a car lot all day waiting around. I wen on the website at Acura Columbus and found a beautiful car that met all my personal desires as well as my budget. Treg immediately went out and personally filmed the car inside and out and emailed me a link to inspect the vehicle that I was inquiring. With in minutes after, one of his staff members sent me another link with her personal video and version of the vehicle. The thing about these videos that made me feel special was that they were NOT pre-recorded as they were using my Name in the videos. I was not at the dealership more than 45 minutes as Adam Hannah and Treg had me in and out by 4:30PM. What an Unbelievable Experience! Thank you so much and I can't wait to do business again with ALL of you! ...........Anthony Marcino
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I shared this one with everyone at the store -- this is exactly what we want! I am so glad you liked the videos -- your note helps me reinforce my point that we need to do this for everyone. Thank you so much - you definitely made my day and we look forward to working with you again in the future. - John Connelly Owner/Acura Columbus
Purchased a 2019 Acura and was very happy with our...
Purchased a 2019 Acura and was very happy with our service from the salesperson to the finance guy. Very friendly and helpful in explaining everything. It made our car buying a great experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am glad that you had a great experience -- that is wonderful to read! Thank you very much for giving us the opportunity. - John Connelly Owner/Acura Columbus
This was one of the most enjoyable auto purchases we have...
This was one of the most enjoyable auto purchases we have had in a long time. All the questions we asked were answered in detail, & if we didn’t understand Dave went over it until we did. All this then we spent over a in the car with Dave explaining all the items, dials, etc. Ian then explained the paperwork along with the financial aspects. He was very thorough & was very impressed with our 900 credit score.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am impressed also! Thanks for buying your car from us. I am glad all went well. Thanks, John Connelly Owner/Acura Columbus
My New Acura RDX
The sales staff was polite and knowledgeable. I was in and out in a very short time. I would recommend to other friend and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the recommendation! Congrats on your new RDX! Thanks. John Connelly Owner/Acura Columbus
Bought my 6th car at this dealership!
The sales staff was courteous and polite. My experience was excellent. Kudos to Treg Blagg! I was in and out in a short time and would recommend them to someone else.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks Phil! Please stay in touch with me so I can be sure that we can streamline your experience next time. After 6 cars, we should have the routine down! Thanks for being with us for so long and your recommendation. - John Connelly 614-763-2101 direct 614-761-1222 text Johnconnelly@acuracolumbus.com
My husband and I visited several dealerships to determine...
My husband and I visited several dealerships to determine what car would best fit our needs. We visited the Acura dealership several times and had our questions answered by Steve Hammond. We ended up purchasing the 2020 Acura RDX. I can honestly say I love the car and the features a lot. The dealership was very easy to work with. Would highly recommend buying from them! Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks Nicole! We greatly appreciate the recommendation and I am glad to read that Steve, Adam and Sam made it easy! Thanks, John Connelly Owner/Acura Columbus
Excellent Purchase Experience
After looking at 3 other care dealerships, we walked into Acura Columbus and met Dave. From start to finish, he was professional, knowledgeable and most of all, a great listener. He listened to what we were looking for and the rest was easy. Such a tremendous asset to the Acura Columbus family! Our whole experience was practically seamless and we found everyone else we interacted with to be of the same caliber.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am very happy that Dave was able to help -- thanks for giving us the opportunity! - John Connelly Owner/Acura Columbus
I love my new Acura! Steve Ault, my salesperson, was...
I love my new Acura! Steve Ault, my salesperson, was very knowledgeable and helpful. The entire Acura Columbus team was professional and polite! Highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the recommendation! We greatly appreciate it. - John Connelly Owner/Acura Columbus
Excellent Experience
I visited your showroom on Saturday, February 1, 2020 only intending to look at a new TLX to lease. My 2017 lease on my current TLX ended on February 29. I knew I needed to make a decision in the next couple of weeks, but today i just wanted to look at my options. Basically, I called the showroom and 30 minutes later I was talking to your salesman, Tregg Blagg. He listened patiently and was very knowledgeable. He was very professional and I felt I could trust him. He was very organized regarding the paper work and financial aspects. The whole process was smooth and efficient. I ended up driving away in a new TLX that day!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much Karen! It means so much that you gave us a chance and stayed with us. I really appreciate it. - John Connelly Owner/Acura Columbus
From start to finish everyone was peasant and helpful. I...
From start to finish everyone was peasant and helpful. I was worked into the schedule and the service was efficient . They provided a coupon for a discount which was unexpected and very helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for trusting us to work on your car! Hopefully we can continue to help. Thanks, John Connelly Owner/Acura Columbus