Reviews
Stellar customer service
Was able to service my car within a couple of hours of my call. Service was fast, efficient and professional. This dealer is run like a well oiled machine. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I like to read that! Well-oiled machine is excellent news. Thanks! - John Connelly Owner/Acura Columbus
Service Department
Chris Diglia and Jim Cruikshank did an excellent job handling my RDX. I was well informed step by step and I felt at ease knowing that they are taking care of my vehicle. I've known Jim for several years and knowing that he is part of your team makes me even more loyal to come and have my vehicle serviced at your facility.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
John- We are very glad to have Jim and Chris with us. I like to read that you were kept up to date and that you are a friend of Jim's. Looking forward to working with you for many years into the future! Thanks, John Connelly Owner/Acura Columbus
Great Experience working with Acura Columbus
I recently purchased a MDX from Acura Columbus and was extremely pleased with my experience. The sales consultant (Ray Welch) and sales manager (Brian Milliser) were knowledgeable, personable, and very helpful throughout the entire process. For anyone in the market for a new/used Acura I highly recommend Ray, Brian, and the entire Acura Columbus team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Knowledgable, personable and helpful is what we are looking for! I am glad Ray and Brian could help. Thank you very much. - John Connelly Owner/Acura Columbus
Great used car purchase experience
Friendly helpful salesperson ( Andrew Bine) was very professional. He was patient while helping me find a vehicle to meet my needs and to get it financed under the terms I needed. Highly recommend both Andrew and Acura of Columbus
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the review! Glad Andrew could help and thanks for working with us. We all appreciate it. - John Connelly Owner/Acura Columbus
Everyone is courteous and helpful.
I have owned 2 different Acura and I have never been disappointed with the service department in the last 21 years that I have been dealing with Acura Columbus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for being with us for 21 years!! Awesome. We really appreciate it. - John Connelly Owner/Acura Columbus
Quality used vehicles
They offer quality used vehicles at great prices. Be sure to check them out. I am impressed with what they had in terms of the combination of condition and price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks!! Glad Adam could help. - John Connelly Owner/Acura Columbus
Great job Acura Columbus
My son needed a car quickly and Acura Columbus had one that fit the bill. They stretched more than what you would think is reasonable to get it done. Thanks to Dwayne, Mike and Ian for a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the review! I am glad Dwayne, Mike and Ian could help! Have a great weekend. - John Connelly Owner/Acura Columbus
New car purchase
Very professional, attentive..all questions were answered...open with information...no pressure...impressed with the service department...clean, up-to-date facility...looking forward to taking the car to them for service.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for buying a new car from us! Professional, attentive with no pressure is what we want. We definitely look forward to you coming back for service! Thanks, John Connelly Owner/Acura Columbus
First service at Acura
Had my first service experience yesterday with Acura Columbus. Extremely impressed by the efficient staff and process. I was done a little less than an hour for a routine oil change and other system checks. Service was above average on every level!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent news! Thanks for giving us a chance. We appreciate it! - John Connelly Owner/Acura Columbus
Battery
Overall whenever I have to visit for service I have a pleasant experience from everyone there. Prior visits Jim has been exceptional to hear my concerns while going through temporary frustrations. Zach is always a friendly face to see, greeted with a smile and makes sure that my service repair is expedited. Todd has gone above and beyond to handle service requests and been fair to me with reasonable pricing. I sincerely appreciate the entire team and all they do to make me feel like a valued customer. The service they provide, makes me want to continue being an Acura owner.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am very glad to read that Jim, Zach and Todd have been able to help you. Excellent news! I hope you have a great weekend. Thanks, John Connelly Owner/Acura Columbus