Reviews
Always a great customer service experience.
Always a great customer service experience. Would recommend this dealership (and have) to friends, family and co-workers.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the recommendation! We appreciate it. - John Connelly Owner/Acura Columbus
Had our first visit with 2024 RDX aspec adv.
Had our first visit with 2024 RDX aspec adv. this week. Could not have gone better. Communication far surpassed expectations, too! So grateful to have read all these positive reviews before we took the car elsewhere. Thanks for the commitment to excellence. Hard to find these days!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful! Love to read this. Thank you so much. Thanks, John Connelly Owner/Acura Columbus
Helpful as always!
Helpful as always! This was my first time working with James, and he was fantastic! Haven’t had a bad experience here in 2+ years!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am glad James could help! Thanks for the last 2 years!! - John Connelly Owner/Acura Columbus
Everything handled timely and professionally.
Everything handled timely and professionally. Check in a breeze , All repairs completed as advised by service advisor. All repairs covered by maintenance contract so no additional out of pocket expense.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much! Very nice. We appreciate it. Thanks, John Connelly Owner/Acura Columbus
Ryan provided great service!
Ryan provided great service! 10 out of 10 rating! Got us what we wanted and had to stay very late.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad Ryan and Sam could help! Enjoy the new Acura! Thanks, John Connelly Owner/Acura Columbus
Matt did a great job getting us into the right car!
Matt did a great job getting us into the right car! He was very patient and answered our questions-didn’t make us feel rushed in our decision. Most of all, he oriented us to the changes present in the new MDX! I would encourage anyone wanting to buy a new car to visit Matt at Acura in Dublin!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very nice - I am glad Matt and the team could help! Enjoy the new MDX! Thanks, John Connelly Owner/Acura Columbus
Great dealership!
Great dealership! They went above and beyond to get me into a beautiful car! A car that is built well and I feel secure in. They gave me a great deal and Matt was great about orienting me to the new changes that have been made to the MDX. As this is the fourth MDX I have bought from this dealership….i know that I can trust them and their service department to take good care of the car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you 4x over!! I think two reviews came through - but thanks for your kind words and I am glad Matt and the team could help. Thanks, John Connelly Owner/Acura Columbus
Got me in without appointment and took great care of me
Got me in without appointment and took great care of me thanks a lot greatly appreciate
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad Todd and the team could help! Thanks for taking the time to write - we appreciate it. Thanks, John Connelly Owner/Acura Columbus
I have used this dealership since 2006 and have always
I have used this dealership since 2006 and have always been pleased. Tge facility is clean and organized with a nice lounge for waiting whine huge car is serviced. The technicians are friendly yet professional. My questions have always been answered .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wow - 19 years - that is a long relationship and we greatly appreciate it! I am very thankful for you. Thanks, John Connelly Owner/Acura Columbus
Friendly and thorough!
Friendly and thorough! It so easy and quick to text my issues and get a repair date. Service people are friendly and knowledgeable. Being able to get a loaner is an awesome perk! If only we didn’t have to wait three weeks to get one. That can be challenging in a one car family.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Agreed on the loaners! Crazy that we have about 45 of them ($2.7 million in inventory that we finance with the bank) and we seem to have them all booked out every single day. Glad you like the texting - so do I very much. We are very fortunate to have Todd, Zach, Jami, Clay, Ashley, Jerry and Hayley and I am glad they have been helpful to you. Thanks, John Connelly Owner/Acura Columbus