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INFINITI of Columbus

(133 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 2 awards
2019 state dealer award
2019 consumer dealer award
New (866) 862-2691 (866) 862-2691
Used (866) 235-5049 (866) 235-5049
Service (877) 286-0868 (877) 286-0868

Reviews

(133 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Columbus from DealerRater.

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Very friendly staff.

Very friendly staff. Was pleased with the service they provided. It was like the first date. Next time will be the yest

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Our service writer Andy was very knowledgeable of the

Our service writer Andy was very knowledgeable of the service needed. This was my 3rd time at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Brad Langford in Infiniti Columbus Service Dept is 5-star

Brad Langford in Infiniti Columbus Service Dept is 5-star service , dependable and fair. highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I'm A Long-Time Customer

I have always experienced great customer care/service. I trust this Infiniti and highly recommend this particular location. Honesty is so important. Brad Langford is tops!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Clean, effeceint, kind, profession, nice.

Clean, effeceint, kind, profession, nice. The gentleman I dealt with was abundantly helpful and zealous in assisting me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Justin Dixon took amazing care of us while getting a

Justin Dixon took amazing care of us while getting a vehicle. Couldn’t have asked for better salesman and experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Justin did an amazing job dealing with us on our purchase

Justin did an amazing job dealing with us on our purchase of a beautiful vehicle. Very knowledgeable and polite. 👍👍👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I’ve been look for a Jeep Wrangler for years and came

I’ve been look for a Jeep Wrangler for years and came across a great looking 2017 wrangler Sahara, we worked with Justin and he put us in it the same day no hassle.Great building and great team, you could not ask for a better service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Service was great and the repair of my door was

Service was great and the repair of my door was reasonably fast. Thanks again infiniti.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I worked with Justin Dixon to purchase a 2019 F-150.

I worked with Justin Dixon to purchase a 2019 F-150. He spent a lot of time texting with me back and forth before I came in to the dealership to answer all of my questions. My experience in the dealership was great as well. Everyone was friendly and they stayed late to get our deal done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.