Reviews
I have been coming here for cars and regular maintenance
I have been coming here for cars and regular maintenance for over 17 years. Brad, Andy and their team are topnotch and I wouldn't go anywhere else!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service I receive from Brad Langford is always above...
The service I receive from Brad Langford is always above and beyond my expectations. He always give me good advice and takes his time. And goes out of his way not to make me feel dumb. And he is just fun. Melanie Biddle
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
What an amazing service experience. :-) I feel my...
What an amazing service experience. :-) I feel my service consultant was so helpful and really looked out for my best interest.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Inquired about vehicle at this dealer asked best price...
Inquired about vehicle at this dealer asked best price prior to driving from hour away. They requested us to make first offer, we did so after consulting our bank and KBB. Sales manager informed us it was a “sellers market” reason for over priced and “good luck in our search”. Rude!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
This was my first car from Infiniti of Columbus. What a...
This was my first car from Infiniti of Columbus. What a fantastic experience! My salesman Radu, was great with communication and help. I will highly recommend him and this dealership to anyone I know looking for a new car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was my first car from Infiniti of Columbus. What a fantastic experience! My salesman Radu, was great with communication and help. I will highly recommend him and this dealership to anyone I know looking for a new car!
Infiniti of Columbus is great, awesome, and amazing. I...
Infiniti of Columbus is great, awesome, and amazing. I would highly recommend this dealership to anyone looking to purchase or lease a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Make Infiniti of Columbus your dealership to buy or lease. Their customer service is amazing and their professional as can be. Their vehicle's are top rated and luxurious as can be. Go buy the best don't settle for less Infiniti is the place indeed...
Wonderful service department. Extremely helpful.
The service department went above and beyond to help us, even after our Infiniti had just come out of warranty. Zach in the service department was so incredibly helpful. I can’t say enough good things about how good he was in getting our car fixed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I've been a customer of Infiniti of Columbus since May...
I've been a customer of Infiniti of Columbus since May 2021 and they continue to amaze me with their superb customer service. This most recent interaction caught me off guard, however, brought a smile to my face and brightened my day. Thank you again Brad Langford for your act of kindness and Infiniti of Columbus.... You're amazing!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Been a customer of dealership for 25 years and have...
Been a customer of dealership for 25 years and have always been satisfied. Service dept is outstanding and have always been pleased. Brad is wonderful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Infiniti is way more customer oriented than others. They...
Infiniti is way more customer oriented than others. They never try to “add” unnecessary service. I have had outstanding service on all 3 previous Infiniti cars. Brad helped us fix a tech issue in an affordable way this this time. I strongly recommend this business!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair