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INFINITI of Columbus

(133 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 2 awards
2019 state dealer award
2019 consumer dealer award
New (866) 862-2691 (866) 862-2691
Used (866) 235-5049 (866) 235-5049
Service (877) 286-0868 (877) 286-0868

Reviews

(133 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Columbus from DealerRater.

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Very good

Very good customer service ,they treat the car well and they are clean.good idea of car wash. Thank you good good good very satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Infiniti experience

We had a great experience leasing a car with drew at Infiniti Columbus. He made the experience easy and fast. He was car informative and even helped with our old lease.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Austin Conrad and sales team

Mr. Conrad.... It was such a pleasure purchasing my 2018 QX80 from you. You made the purchase very smooth and seamless. No hassles. No BS. No tricks up your sleeves. I commend you for being the salesman that you are. Everyone loves my QX80 and I highly suggested and recommended you and your dealership to them if they are interested in purchasing one. I havent seen one like what you had in NY yet! That's why I made sure to make that trip out to you to do business with you. Once again I commend your honesty and excellent customer service towards me, my family and and our sales transaction. I will certainly keep in contact with you for any future assistance, questions and inquiries. Thank you so much. Kris Persaud

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome Experience!

I highly recommend Infiniti of Columbus. I had an absolutely fabulous experience working with Austin and Mike and could not have asked for anything better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Listened.

Austin was enthusiastic and engaging. The experience was very smooth. I inquired on Sunday and Austin responded immediately, although the dealership was closed. Looking forward to the service relationship that will soon take shape.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Inifiniti of Columbus

The staff at Infiniti of Columbus were very friendly and knowledgeable. They went above and beyond to find the perfect car for me. Once my vehicle arrived, Weston Shanklin made sure I was comfortable with the car and the deal. He also helped me learn all the features on the car before I left the lot. I love my car and my new qx60 and my next vehicle will be an Infiniti!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

We had the best car buying experience at this dealership. Radu was very knowledgeable and helpful. Everyone was super nice and very courteous. This was our first purchase at Infiniti of Columbus but it won’t be our last.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding

I always feel like a very important client. I have become very comfortable with my visits to this dealer. Now a long time client and hope to continue!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Recent Purchase

Highly recommend INFINITI of Columbus. Andrew my salesman was amazing and their customer service went over and beyond what I have experienced before. Highly Recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best Experience

We have purchased 5 vehicles at Infiniti of Columbus. Radu Antal goes out of way to ensure complete satisfaction. The entire staff at Infiniti at Columbus are surperb!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.