Reviews
Great Experience!
Overall great experience! Super friendly and helpful staff. I discussed the truck with them for two days before driving 2 1/2 hours to look at it. Everything was as he said it was. They worked with me on the price and gave me a very fair amount on my trade in. From start to finish, I was in and out in an hour and 45 minutes. If you're in the market for a car, definitely give them a call!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to leave a review, Josh! Thank you for choosing Coughlin!
Repair
I had a great experience at the Coughlin collision center on Worthington road in Pataskala. Duane Grohoske was ver professional and went over the procedure and that he would send me an email on the cost and availability for the repair. My car repair went smoothly.Very pleased with the repair. The staff was very friendly. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave a review, Maria! We appreciate the kind words!
Aaron Inscho did an AWESOME job!
Aaron did a fantastic job helping me find the right truck for my needs! He gave great information and was never pushy. I will definitely return to buy my SuperDuty in the very near future from him! Thank you Aaron!!!!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave a review! We appreciate the kind words!
I’ve bought a lot of vehicles over the last 40 years, no...
I’ve bought a lot of vehicles over the last 40 years, no buying experience was better than w/ Tim at Coughlin Ford for a 2020 F150. The whole staff seemed very nice and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service. My encounter with Jack Morgan...
Excellent customer service. My encounter with Jack Morgan was exceptional. He was friendly, prompt and fair. I bought two commercial fleet vans with ease. The whole experience was flawless.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Routine service
The lube, oil, filter, and tire rotation was completed on time and in a professional manner. The only thing that is missing from the experience was a car wash.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Happy customer
Great service. Informative, efficient, friendly. I called about a car and everything was handled over the phone since I don't live near by. The car was delivered to my home. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Jan, for taking the time to leave a review! Please do not hesitate to reach out to us if we can be of any further assistance.
I could go anywhere and by a car but to become part of a...
I could go anywhere and by a car but to become part of a family and be dealt with such great professionalism like I received is what made it an easy decision. The knowledge and genuine caring was a great surprise. Felt like I was a king and was catered to as such. This is the best purchase of a car I have ever made. And Coughlin has a customer for life. Shawn Hubbard is a true class act and a great asset to the company. Thanks again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Truck Shopping
I purchased my first F-150 after tracking down the options I was looking for in a used truck. Jeff was great and answered all of my questions promptly and offered a no pressure atmosphere.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to leave a review, Jay! Enjoy the F150!
I have purchased my last five cars from Coughlin Ford and...
I have purchased my last five cars from Coughlin Ford and have started having service done at their new dealership. As I wait for my car to have the service completed, I walk by the huge inventory and dream of what my next car will be like. I can’t say enough good things about this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair