Reviews
Good experience but not Former Military Friendly
My experience with Kelsey Fry was very pleasant, but when I asked if there was any discount for a retired US Marine, such as myself, I was told no. This was a surprise and disappointment. This had nothing to do with Kelsey, it was out of her hands.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Went in dreading the experience of having to purchase a...
Went in dreading the experience of having to purchase a vehicle. The salesman, Dalton Traum, was fantastic. Looked at a couple of different vehicles, and he was very patient. No high pressure tactics, and answered all my questions without making me feel like I was wasting his time. Also dealt with John Overstreet, who took the time to be sure I understood everything I had signed up for. Very easy experience, and I would recommend this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Absolute best experience for our daughter a first time...
Absolute best experience for our daughter a first time car buyer. The whole process was great. We highly recommend! Marissa Bowman was great! Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had been looking for a new car for awhile jackie at...
I had been looking for a new car for awhile jackie at Performance Honda saw that I was looking and contacted me. I called her and set up an appointment to see the vehicle. It was as described and she was very fair in my trade as well as the vehicle price. Great experience and I would definitely recommend
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Horrible experience. Bought a new car — got what I...
Horrible experience. Bought a new car — got what I wanted but Jennifer was far from friendly or hospitable. A month later car payment due and I have no Information to pay. I sent an email and got a response that it’s on the way. Hello my payment is due tomorrow. Called and was told it’s really busy in the store so no one available. Have owned Honda’s for years. Not sure I’ll Ever buy one again after this fiasco I guess they don’t care about my Credit because I’ve already bought the car. Very disappointed
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Horrible customer service
Jennifer was Less than friendly and here I am a Month later and car payment due and no one seems to car that I do not have the information to make my car payment. I guess because it doesn’t affect their credit. I just get an email response that says you should have the info soon and told the store is busy when I call to talk to someone. Have owned Honda’s for years but not sure I will ever but one again after this Fiasco. So not impressed
- Customer service 1.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Jackie Morales was outstanding to work with when we...
Jackie Morales was outstanding to work with when we purchased our odyssey! Very knowledgeable and helpful. Eric Meyer was outstanding as well , knowledgeable and patient! Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I really enjoyed working with Jon over street when buying...
I really enjoyed working with Jon over street when buying my Honda CR-V. He was very patient.great job.thank you. Car looks pretty good.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Performance Honda Fairfield
My experience in trading in my Toyota Corolla for a Honda Accord was smooth and efficient. Working with Drew McDonald was great! He attended to my requirements from beginning to end with much consideration for my finances and needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Customers
What a great experience. Shawn Mayrick was awesome. He got us the price we wanted. He treated us like family. Very happy with the service we got. Keep up the good work.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase