Reviews
BEST SERVICE EVER
Recently purchased a NX200 and we are loving it! Performance Lexus IS a wonderful place to buy an upscale vehicle. Doug Greenup was our salesman and we definetly be going back to him whenever we need another vehicle. Doug made sure we got got everything we asked for. He listened to us and that was very important. He went over and beyond to find our new vehicle with the interior we wanted. He was very polite, caring and professional. Not to mention my husband even wanted a big red bow on the vehicle when we picked to up to fulfill a dream of mine! DOUG made sure the big red bow was on top the car and that just put the icing on the cake! Thank you Foug for OUTSTANDING service! Anyone who needs a new/used Lexus ask for Doug Greenup. You will not be sorry! I tried to give an excellent on all of the above but the system wouldn't allow me too. It would click the other ones on good. PLEASE KNOW IT WAS EXCELLANT ALL THE WAY!!!! Couldn't have been any better!!!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lisa, thank you so much for taking the time to let us know how excellent your experience with Doug was!! We're so glad you found your dream Lexus- and got the red bow, too :) We look forward to continuing to serve you in the future. Welcome to the Lexus family, Lisa :)
New RX 350
We continue to value Doug Greenup for his professional salesmanship, attention to our driving needs and friendship. Dealing with Doug and Performance Lexus has been a pleasure and we continue to feel valued as customers. Doug has been there for several Lexus purchases. I highly suggest you contact and work with Doug.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tom, thanks for taking the time to review! We're so happy to hear you've enjoyed your buying experiences with Doug. We look forward to continuing to serve you- and enjoy your new RX 350!
Very professional, easiest car deal ever!
I have bought and sold many cars over the years and these folks have got it right. This was the easiest transaction I have ever had. They gave me what I needed on my trade and leases me a great car at a fair price. I told them I didn't have a lot of time to come in and sign the paperwork and they took this very seriously. I was in and out in about 30 minutes. Tony made this transaction a pleasure!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
awesome!
My Lexus experience was nothing short of expectation! I'd like to thank Brenna, the receptionish, John Milazzo, Ralph Sells, Don Kommeth, Jeff Butler, Jonathan Gutman and Tony Baxter for their special attention!! I cannot wait to refer my co-workers and friends to the Lexus Family! Thank you!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christine, thanks so much for taking the time to let us know how excellent your experience was at Performance Lexus! We appreciate your loyalty and referrals. Welcome to the Performance Lexus family :)
awesome!
My Lexus experience was nothing short of expectation! I'd like to thank Brenna, the receptionish, John Milazzo, Ralph Sells, Don Kommeth, Jeff Butler, Jonathan Gutman and Tony Baxter for their special attention!! I cannot wait to refer my co-workers and friends to the Lexus Family! Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
surprise!!!
I came into the dealership not knowing what to do Should I keep the old or buy brand new? Out of my confusion, anxiety and excitement Entered a salesperson who was a surprising "Gent". Tony Baxter is his name. He was positive, patient and very real. I walked out confident with an excellent car deal!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Looking for a RX 350.
Everyone we met was very friendly and helpful, especially John Milazzo. He was very knowledgable, pin pointed exactly what we wanted and great to work with. We're looking forward to buying a car from him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tony Baxter was a joy to work with.
Tony was a great help in helping me find the exact car I wanted. When the car presented itself to the dealership he called me right away. He helped facilitate the loan and was wonderful. He was genuine and personable. The dealership is fortunate to have him as part of their team.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lease purchase
Great salesman and great follow up by all staff members.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mr. Gibson, thanks for your review! We're glad you had a great experience with us. Enjoy your new car!
General Maintance
It was a quick, knowledgeable, experience. And on top of that, they did a outstanding job cleaning my SUV.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mr. Chatman, thanks for taking the time to review! We're glad to hear you had a great service experience with us. We look forward to taking care of your SUV again!