Performance Lexus

Just had someone run into the back of my car and the bumper dislodged part way. No insurance adjuster on weekends so couldn't get a rental car. Ralph Sells at Performance Lexus was able to tape the bumper back on so I could use the vehicle and get to work without worrying about causing further damage. Kudos to Ralph for allowing me to rest easy until my Lexus can gets repaired.

I had a problem & Lexus took care of it with out any hassles. They know customer service even in bad times. Mike in service was excellent. Ralph Sells helped me when I had a problem with my present car.His first question to me was are you in a safe place. I felt very safe then. Jason Morgan Excellent people to deal with. John Milazzo has been our salesman from Toyota & we followed him to Lexus, because of his professionalism. We have purchased 9-10 vehicles from John due to his honesty & caring in what our needs are. Thank you John & Lexus for helping us to enjoy buying a new vehicle very enjoyable. We will see you on the next one we purchase.

this is the second vehicle I have purchased from performance Lexus - both times, I felt I was getting all my questions answered and getting a fair price. Do you have to play the bargaining game? Yes. Like it or not, you need to be informed about prices and options and you need to be prepared to negotiate. But, both times I went to Performance Lexus, I walked out with the vehicle I wanted for a good price.

Most recently, Jessica, the service liaison, really helped me out by guiding me through a process to get my car running so I could get it to Lexus for service. She had all the paperwork ready to go when I arrived just shortly before closing. I've told several people about my experience with this dealership - you all are consistently professional and accommodating. It makes for a wonderful experience, despite the fact that it's costing me money. Having been a customer for a number of years, I never ceased to impressed with the hospitality. I make my sister, who drives a Bentley, jealous.

Just bought our second Lexus from Performance Lexus! Purchased a 2015 NX200T on 5/25/15; which I love love love!!! We went back for a reason. Yes it has a beautiful fully equipped showroom with all the extra goodies (love the theater and snacks). But, that's not what brought us back. Performance Lexus provides an outstanding quality that is unbeatable for years. We could have tried other dealers, but why? They have for years treated us like royalty and provided the most excellent customer service. We feel like family when we stop by. Our sales person Doug Greenup took his time with me. I test drove at least 5 cars. Each time Doug was patient and didn't mind answering questions that I probably had already asked. When we buy our next one; I would only go to Performance Lexus and ask for Doug. Also a big THANKS to Ralph Sells the Sales Manager for working to get me the best price and thoroughly explain the lease agreement.

I always dread the whole process of getting a new car; however, Performance Lexus reduces the anxiety each time. This year's lease of my ES 350 was seamless and pleasant. Working with Maria, Ralph and Jay was a pleasure. For the first time I left understanding all the workings of my new car, especially the technology.

The entire experience was very enjoyable and Tony's candor and professionalism were much appreciated. There were no surprises when we arrived to the dealership after determineing the terms online.

Outstanding customer experience.with Tony Baxter. Presented himself very well and covered all aspects of the deal completely. Never felt uncomfortable and he injected humor appropriately. The whole Lexus experience was top notch. Amanda was super in initiating the sale and her tenacity paid off. Turned me over to Tony and I can see why. Jeff Zi believe handled the paperwork and he to was super

This was the second time I've purchased a vehicle from Performance. I wanted to go there again because they were professional, knowledgeable, and honest. I could trust I was getting the best deal at the best quality.

Found a used ES350 on the internet that met most of my wants. Since I live out of state, called to check on availability and set up a time to test drive. When I arrived at Performance Lexus, Maria (who I talked with on the phone) had the vehicle front and center and ready to test drive. Negotiated a fair price and bought the vehicle. Very pleasant experience, very professional staff.