Reviews
great service all around
Tony was great to work with. I only needed one trip in to pick up the car. Everything was easy and simple. I would go back again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchased my 3rd RX
Doug Greenup always makes it easy and enjoyable when purchasing my next RX. I won't go anywhere else. I didn't plan to trade in my old RX F-sport yesterday, but they helped make the transaction enjoyable. I always know I will receive a great car and good value.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
comfortable waiting area execellent service
The quality of service I have received over the years has been excellent. I trust the service department to keep my car running well
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great car buying experience
I had never shopped at Performance Lexis but when I saw online that the car I was looking for was on the lot I paid them a visit. It was a very busy Saturday at the dealership and although I did spend several hours from beginning to end on my purchase it seemed much shorter. The showroom is comfortable and the staff are very friendly and accommodating. And my salesman Tony Baxter was excellent! He made me feel like I was just hanging out with a friend only better because when I was leaving this friend's place I was leaving with a new sweet ride! I will definitely shop for other cars here in the future and recommend this dealership to anyone I know that is car shopping. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thrilled
One of the easiest car buying experiences I've had. Everything from the test drive to the trade in to the financing was no pressure, comfortable, very easy. Thanks Tony!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
November Purchase To Remember
I would highly recommend Performance Lexus and Tony Baxter. Tony made our buying experience worth the drive and we have visited other dealerships prior to meeting Tony. Tony is very professional, considerate and an outstanding sales associate to deal with. Jason Morgan in finance was just as friendly and professional during the smooth finance process as well. Many thanks Tony and we are extremely satisfied with our purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Performance Lexus sells awesome used cars!
I guess I shouldn't be surprised that the people who would be Lexus Owners would trade in used cars in impeccable shape. We jus bought a 2012 Toyota Camry and got an awesome deal. The salesman "Smitty" was helpful, polite and very knowledgeable. The Finance guy was great and the car was detailed to a T. Great experience. I will definetly buy from Smitty and Performance Lexus again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Performance LExus sells used cars!
We just bought a used car and the experience was fantastic. The sales person "Smitty" was knowledgeable, friendly and patience. We will definitely buy from Smitty and PErformance Lexus again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Car Buying Experience Ever!
My wife and I were looking for a used RX 350 and found what we were looking for at Performance Lexus at Kings Auto Mall. I have purchased a lot of vehicles over the years (new and used) and our experience at Performance Lexus was, hands down, the best ever! We had looked a few vehicles at other dealerships prior to arriving at Performance. Unlike the salespeople at the other dealerships, Pete Beck, at Performance had complete knowledge about the vehicle we were looking at and was able to answer each and every question we had. There was virtually no sales pressure and Performance even repaired a minor blemish on the bumper to new condition without charge or hassle of any kind. Everyone we met at the dealership was courteous and professional and their facility is the best we have ever experienced. We'll definitely return!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service from Used Car Center
It has been 8 years since buying another car and this was a great experience. We found the used car we wanted, everyone was very polite and helpful to answer our questions and they did not give a hard sell. They were fair and worked with us to work out a deal for the car and trade-in. I love the car! We've already recommended the Lexus Used Car Center to friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase