Reviews
Purchaser
Ford Escape. The staff of Spikes take pride in their work. Very helpful and informative.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great
The experience was great! The salesman Ramiro Lopez and Roberto Moya were extremely easy to work with
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome servec
Mike Ramirez has always done an awesome job Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Quick Lane Visit
Oil change and inspection done well. I do all my vechiles here.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service
Excellent service extremely happy with my new pick up truck
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly, and finished ahead of schedule
Service was friendly and punctual. I was offered a shuttle but didn't need one. I was very pleased with the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Service by the staff was great. They provided the details of the costs associated with the services up front which was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ford F150 4x4
Everyone was very helpful and the service was great. Very happy with my F150.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GREAT SERVICE
IT WAS A EXCELLENT EXPERIENCE, WE WHERE VERY HAPPY HOW THEY TREATED US AND ATTENTIVE THE SALES MAN WAS.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Incomparable Service
Having giving up on Ford altogether, Spikes Ford in Mission , TX has made me think again. The customer service that I experienced here was superlative. Alden, Edward, and the shuttle drivers were friendly, welcoming, and approachable. Alden kept me up to date on the service. I didn't have to sit and wonder what the diagnostics were or if I was going to receive my car that day. I am extremely satisfied with this experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase