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Spikes Ford

(1,263 reviews)
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,263 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spikes Ford from DealerRater.

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Great Services!

The service was outstanding.... Claudia did a great job on getting my Ford F-250 truck in and out quick. Very satisfied with the service and technician's work. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Thank you Roy for calling me back to ask me about my experience at Spike and to ask if I was satisfied with the quality of work. Thank you for getting me to the service dept quickly and a BIG thank you to Crystal there at the lube speedy lane . She was very kind, professional and courteous. Ms Olga Munguia

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2014 Ford FIesta

It was very time consuming and very affordable. I was pleased with the service and the price of it. Excellent job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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gteat service

Purchased a 2013 Lariat. There was pressure . The sales person was very helpful and knowledgable. Sales person also helped me transfer toolbox and external fuel tank from old truck to new truck. Felt like I was dealing with real people not just people who want to make a sell and move on to the next. It was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Customer

I bought a 2015 Ford Taurus and the experience was awesome. This is my third Taurus from Spike Ford Motors.In the past I have bought a 2012, 2013, and now a 2015, so I am very Please with there business and customer service. There Quick lane has always done my vehicle service and Im very please as well. TJ thank you for a well Run,well trained staff, and clean Business. The best experience I had was with my salesmen Joesph Guerra whos professionalism exceededs very high marks, he is a Jewel in his craft. I will continue to send my friends and Family to Mr. Guerra so they can experience the same friendly trust he gave me, Thank you Spike Motor Family, Sincerly Mr. Joe Gutierrez

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Excellent dealership very please with the work and customer seevice they have at spikes

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Services

The service was given in a timely manner. The televisions in the waiting room are very helpful in passing the time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ms. Jessica Greene

From the moment I walked in to the dealership I was made to feel at home. From the coffee to each and every question that I ask I was treated with respect. When I left with the Keys to my Ford Escape( the very first new car I have ever had) I was thrilled and will certainly recomend Spikes to every one shopping for their next vehicle. Thank You, Jessica Greene

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mr. Roberto Martinez owner

I send in my ford focus for a possible transmission problem that have a recall on it. the only problem was that they did not notify me when the vehicle was ready. I had to call to find out the status on it. Besides that great service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service

Great service....... Exellent customer experience...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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