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Spikes Ford

(1,263 reviews)
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,263 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spikes Ford from DealerRater.

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Superb service!!!

I purchased the Ford Fusion Titanium from your car lot and I must say that I am extremely happy with my choice in car. The service was awesome and extremely helpful. They really went above and beyond to help me. I will definitely recommend this dealership to all that I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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all employees are great

spikes ford is the best place to buy a car. great employees and always helpful. we always send our friends to spikes ford that's how much we trust that they will be treated right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

Our salesman (Michael Ramirez) was extremely knowledgable and patient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Staff and Services

Friendly and welcoming employees. Purchased a 2014 Ford Focus SE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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J Ureste

I purchased a 2014 Ford Escape on September 2, 2014 by Jesse. He was so helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service...Highly Recommend To Everyone.

Overall, I believe that Spikes FORD does a great job in the service department. I travel a great distance to get work done on all my vehicles. I am content with the service and I highly recommend this service department to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Execellent

It was excellent , I was notified on cost and they were to proceed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great overall place to geta vehicle

2014 Ford Focus, Exeptional service! Matthew has great customer service skills, he answered all of our questions with extra information

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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review for scheduled check-up on the car

the lady at the front desk was very friendly just cant figure out how they dont have record of wether the car was purchased there or not because everytime i make a visit they ask me if i purchased the car at spikes. the time they take working on the car in the service dept is great because the longest theyve kept my car there is about 2 hours so definitly im satisfied with that.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

I purchased a 2014 F-150 Platinum. I have to say that the service was beyond excellent along with the staff. Keep up the great job guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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