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Mullinax Ford of West Palm Beach

(937 reviews)
Visit Mullinax Ford of West Palm Beach
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 3:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 477-5928 (888) 477-5928
Used (888) 503-7312 (888) 503-7312
Service (888) 651-9459 (888) 651-9459

Reviews

(937 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of West Palm Beach from DealerRater.

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new vehicle

I needed a new vehicle. I went in and spoke with Ralph and he was very detailed of all the vehicles they had available. I chose my new truck and Ralph kept me informed of every step they took to get it done! I would definitely recommend Mullinax and Ralph!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us. Ralph is a great example of how we do business at Mullinax Ford. We hope you are enjoying your new vehicle and wish you many happy miles!

Great place to buy a Ford!

Easiest car buying experience I ever had hands down!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the feedback, Dan. We do what we can to help make our customers' buying experiences quick and stress-free. We are happy to hear you were satisfied and look forward to assisting all of your vehicle-needs in the future!

NEW TRUCK

I WENT IN TO SEE WHAT THEY HAD IN NEW TRUCKS AND AL G. MY SALES MAN TOOK HIS TIME TO SHOW ME WHAT THEY HAD AND HE WAS VERY HELPFUL WHEN I NEED A NEW TRUCK I WILL BE GOING BACK THERE TO GET ONE HE EVEN CALLED MY INSUREANCE AGENT TO TRANSFER IT TO MY NEW TRUCK

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us. We try our best to do all we can to help our customers and are glad you left satisfied. Be sure to come back to Mullinax Ford for your future vehicle-needs!

Easy process with a trade in and great service

I went in knowing what I wanted for my trade and what car I was purchasing. The first car Bruce showed me was "the one" for me. I told him what I wanted and he delivered in both areas. I am so pleased with the process of buying my first car by myself! I didn't feel that they were taking advantage of me just because I was a girl by herself. Everyone was very welcoming and helpful. Also, I ended up getting it for the price I wanted. The only negative thing I would say is I wish the process would've been a little faster, but I understand that things like this take time and aren't done in a blink of an eye. That's all! Hope this helped.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to give us feedback and share your Mullinax Ford experience, Amanda. We are happy to have helped you purchase your first car and hope to continue working with you in the future!

Great dealership!!

This dealership was great from start to finish. They made buying a new car very easy and painless. I called on a Friday for the car I saw on the internet and they gave me a great deal over the phone and I went down sat and bought it. Overall I love my new 2014 ford fusion and if you go down ask for Ralph.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us this review, Chris. Our goal is to keep the buying process quick, easy and painless for our customers so we are happy to hear you were satisfied. We look forward to helping you with all your vehicle needs in the future!

Great Dealership

This was our second Ford car we bought from Billy at Mullinax and the buying process was quick and painless. We highly recommend using Billy and Mullinax Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Mike. We appreciate you taking the time to share your experience with us. At Mullinax Ford, we strive to make the buying process as quick and painless as possible so we are happy to hear that you are satisfied! We are sure you love your new car and hope to work with you in the future.

Bought a ford focus titianum model

We are very happy with our purchase a few weeks ago. Always extremely happy with Tony Brasso, a service writer, when we owned our previous focus. Sales excellent -- worked with Dave Kaufman for our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to give us your feedback. It is always great to hear that our efforts in customer service are paying off. We hope you are enjoying your new vehicle and look forward to working with you in the future.

Great experience

Billy S. has sold us 2 cars in the past 3 years. He is warm, knowledgeable and is straight-forward. Should we buy another Ford, we definitely will use him. The buying process was quick and painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a review. Customer service is a priority here at Mullinax Ford and we are happy to know that Billy was able to provide you with a great experience. We hope to work with you in the future and wish you many happy miles!

Amazing!

This dealership is amazing!! Right when I walked in, I didn't feel pressured at all. My salesman, Joe, is amazing. He knew all the questions I had about the vehicle I was interested in. The process was easy and went smoothly. I have purchased vehicles in the past, but Mullinax is by far the most reliable and knowledgable dealership I've dealt with. Thanks guys!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a review, Brett. We are happy to hear that you had a positive experience with us at Mullinax Ford. We strive to do all that we can to make our customer's buying process stress-free. Hope you are enjoying your new vehicle and look forward to working with you in the future!

Buying an Explorer at Mullinax

I was in the process of negotiating with 3 other Ford Dealers when I contacted Mullinax. Mullinax delivered the exact vehicle I wanted for a reasonable price. They were very professional and very pleasant to work with. The other dealers, locally, could not deliver the vehicle I wanted. I chose Mullinax and would highly recommend them to everyone else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving a review on your experience at Mullinax Ford. Recommending us to your friends and family is one of the greatest compliments we can receive. We truly appreciate it and look forward to working with you in the future!