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Mullinax Ford of West Palm Beach

(937 reviews)
Visit Mullinax Ford of West Palm Beach
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 477-5928 (888) 477-5928
Used (888) 503-7312 (888) 503-7312
Service (888) 651-9459 (888) 651-9459

Reviews

(937 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of West Palm Beach from DealerRater.

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Best Experience

I had not planned on buying a new vehicle until 2015, but I had been doing extensive research on the type of car I wanted, and narrowed it down to Honda CRV (I am a long-time Honda owner), and the Ford Escape. I had found a used Ford online, and went to my local dealership, Mullinax Ford, to check it out. Bottom line, I ended up buying a brand new 2014 Escape Titanium that day, never made it to the Honda dealership at all! The buying experience was about as painless as buying a car can be, the price was more than fair (I did a lot of research), and the trade-in for my old Honda was perfect. I LOVE my new Escape - it is so nice to be in an SUV again, and driving this vehicle is such a pleasure.!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us this review, Cathi. It is great to hear that you enjoyed your buying experience with us at Mullinax Ford. We offer upfront pricing and no dealer fees to ensure that you leave our stores satisfied! Hope you are enjoying your new 2014 Ford Escape and look forward to working with you in the future.

Great price-great service

Salesman Ken very easy to work with explained all accessories very well. Visited service only once to install accessory. Glenda very fast and efficient.very satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Congratulations on your new vehicle! Glad you had a great experience at Mullinax Ford as we strive to always make the buying process simple and stress free for our customers. We look forward to helping you with all your future vehicle-needs!

Two words - David Pakula

I bought my car at Mullinax two weeks ago! I absolutely love my car. Dave and the entire staff were amazing. Not only did they clean my car, put a full tank of gas in the car, Dave contacted my insurance company and had new insurance cards faxed to the dealership. All I had to do was take the key and drive away. The service was above and beyond!. I know where I will be getting all my future car purchases from! @Dave - sorry to miss your follow up call, I will be in touch - I have a few questions. Thank you for making my new car purchase an actual pleasure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for taking the time to leave us this review. We are happy to hear that you had such a great experience with us. At Mullinax Ford, we strive to make every customer feel like a friend or family member and are glad you received the service you deserve. We look forward to helping you in the future and hope you are enjoying your vehicle!

Two words - Ray Bowen

I came to Mullinax having just moved from California and was in need of a new car. Since the reviews were good I was confident this place could, at the very least, get me the car I wanted (Ford Escape) but since it's a car dealership you never can tell what you're going to get. After spending an entire day at the last dealership I visited I knew I didn't want to do that again. So I went in being straightforward and that's what I got back. Doesn't sound real, right? cause it's a car dealer, but Ray doesn't play games. He has a coolness to him that can only come with being really great at what you do. I told him what I wanted to spend on the lease, what I wanted to put down and he made it happen. No gimmicky nonsense or pressure to buy a car I didn't want because it was cheaper or on the lot. Also, turns out he knows my boss! He said great things about her (you'd think that would be a given, but people are strange) but didn't force too much conversation. This guy is a master at his craft and when you go there and meet with him, you'll see all of his plaques confirming exactly that. I can recommend Mullinax Ford and Ray Bowen without hesitation.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are so glad you had such a positive experience. Ray is a perfect example of how we do business at Mullinax Ford! We will always go the extra mile to ensure our customer's complete satisfaction.

Stress free buying experience!!!

Mullinax ford found me exactly what I was looking for!! My girl friend and I were looking for a few weeks and Ray Bowen was very helpful!! He knew exactly what I wanted and needed in my new toy!!! We love both of our 2014 Ford's we purchased from mullinax!! They treat you like family and it is very personal!!! I was very pleased with my interest rate and also the rebates I received!! Thanks again Ray we will see you again!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us this review, Marcus. At Mullinax Ford we always treat each customer as we would a friend or family member and Ray Bowen is a great example of this. Hope you guys are enjoying your new Fords and we look forward to doing business with you in the future.

Best car buying experience of all time.

My salesperson was Ralph and he was awesome. My wife and two children went with me to buy my explorer. Ralph was very patience and not pushy at all. When Ralph went to get keys for another vehicle my wife and I discussed how incredible he was with us. Not pushing us to the more expensive models instead offering us to make sure to try any car on the lot. I will be back and have told my friends of my experience. Excellent job!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for taking the time to leave us a review and share your Mullinax Ford experience. The best type of compliment is when our customers recommend us to their friends and family. We truly appreciate it.

Dealer response

Thank you taking the time to leave us a review. We are happy that you enjoyed your experience with us at Mullinax Ford. Ralph is a great example of our efforts to makes sure you're happy when you leave us. Hope you are enjoying your Ford Explorer and look forward to helping you with your vehicle-needs in the future!

EXCELLENT Dealership

We have leased two vehicles from Mullinax and each time, everyone was extremely helpful and honest and went out of their way to ensure our buying experience was exceptional. No haggling, upfront pricing. Highly recommend!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Philip, we appreciate your loyalty and your continued patronage. Thank you for taking the time to share your experience. Congratulations on your new vehicle.

Dealer response

Upfront Pricing and a simple purchasing experience is what we strive for at Mullinax Ford! Thanks for sharing your great experience. Enjoy your new vehicles!

new car puirchase

excellent experience. A very helpful staff specially Mr Perkins from who I bought my mustang. No pressure at all. I had a car in mind and it was found and I bought it, that simple. Highly recommended. on a scal from zero to 5 Mullinax, in my view gets a six; that great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

At Mullinax Ford we always treat each customer as we would a friend or family member. We are so glad we could help and thank you for sharing your great experience.

Great car buying experience --

Our salesman Ken Maltman first spoke with my husband over the phone--the deal was made over the phone--when we arrived at Mullinax Ford there was nothing hidden --no surprise charges--what we were quoted was what we paid---We didn't have to listen to any "sales pitch" and "let me check with my manager"--The car we were told about was there and that's the one we bought---not like other places where the car we were questioning suddenly was not on the lot once we arrived--- This brought the "dreaded car buying experience" to a whole new level--- If I need another vehicle Mullinax Ford will be my first and probably only call

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mullinax Ford Raymond Bowen is AWESOME

Raymond Bowen is great we went looking for a new car and he had us in and out with in about 1 hour that is looking at car, driving car, and getting all the paperwork done!!! Great job! Raymond has been our guy to go to when needing a new car! Mullinax Ford is great the people who work there are awesome they made us feel like we were at home. Also want to say they go over and beyond at Ford!!! I am sure when the time comes again we will be going to Mullinax Ford and seeing Raymond Bowen : ) We love our new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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