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Mullinax Ford of West Palm Beach

(937 reviews)
Visit Mullinax Ford of West Palm Beach
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 477-5928 (888) 477-5928
Used (888) 503-7312 (888) 503-7312
Service (888) 651-9459 (888) 651-9459

Reviews

(937 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of West Palm Beach from DealerRater.

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Second Ford purchased from Mullinax

In the last two years I have purchased two Fords from Mullinax Ford. The upfront pricing made the purchases easy. I did my research prior to going back to Mullinax Ford and knew I was getting a good deal, Billy S. showed us several vehicles with various options on the model we purchased. Billy was very patient, allowing my wife and I to discuss each vehicle and make a decision. Sufficient time was provided to explain the many features of our Ford Fusion Hybrid with the option to return anytime with any questions We're glad we returned to Mullinax Ford for our second Ford purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for remaining a loyal Mullinax Ford customer. We appreciate not only your continued patronage but also you taking the time to share your positive comments. Congratulations on your new vehicle.

Love my new truck

I was very hesitant to shop for a new pickup, because I hate dealerships and the pressure the sales people put on me, but went to Mullinax, and it was painless, the price was given to me, and never changed or had more added to it, plus the bank that has my business accounts was offering what i thought was a great rate, and Mullinax beat it by .75%.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mullinax Ford is the best!

This is our second purchase from Mullinax Ford, and we will go back for our next vehicle. The entire staff made our purchase a pleasant transaction! Ask for Ray!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience at Mullinax Ford

I can say without a doubt that Mullinax Ford is a great dealership to work with. Joe Trotta did everything to make my experience the best. He answered all my questions, He took more than enough time to show me several vehicles and demonstrate all the options on the car (and I got almost all of them). He was patient when I asked the same question over and over. The deal I got was more than I expected. I can't say enough about the customer service at Mullinax Ford. They have treated me like a king. I would recommend them to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle. We are so glad you had a great experience at Mullinax Ford we strive to always make the buying process simple and stress free for our customers. We look forward to helping you with all your future vehicle needs.

great experience, no hassle

Felt no pressure at all to buy, after visiting at least 10 other dealerships and vultures I was truly sick of the entire process.. but at Mullinax everyone was friendly and there was finally no pressure. Recommended them to my friends who are also looking for cars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

Ralph Cestero was great. Ill buy another car from him in the future. He was as profession as they come. And was a pleasure to do business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. Ralph is a great example of how we do business at Mullinax Ford. We always keep the best interest of the customer in mind and go the extra mile to help in any way we can. Glad we could get you into a vehicle that fits your needs. Enjoy your vehicle!

Great Car Buying Experience

I went in to Mullinax just to "look" at the Edge. I was just beginning my search for a new vehicle and wasn't sure what I wanted. John Wayne and Chuck were both extremely knowledgeable on all Ford products and were able to answer my long list of questions. Neither was pushy to seal a deal which made me more inclined to purchase. Left the dealership and ended up returning a few hours later. Quick and easy process! Great Service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Drove away feeling I got a deal!!

Researched the Ford Explorer ahead of time, and determined what price I wanted to get the SUV for before haggling. No need to haggle, and got the price I wanted on a base unit plus added leather interior. Steve Stocker made it simple and easy. I would recommend Steve to anyone. Here is the funny thing about this purchase. Mullinax was recommended by another car salesperson from a competing Ford dealership, who couldn't meet our price. Thought we were being setup to come back, but wasn't. Thanks to both salespeople.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

When a customer is willing to travel out of their way to visit our dealership we know we are doing business right! Thank you for taking the time to leave us a review and share your Mullinax Ford experience. The best type of compliment is when our customers recommend us to their friends and family. We truly appreciate it.

Mullinax ford treats you like family!!

My mother has been buying fords from Ray Bowen at Mullinax ford Lake Park for years. He always took really good care of my mother so when it came time for me to purchase my first brand new ford there was no other dealership or sales man we'd rather give our business to than Ray Bowen at Mullinax. He helped be pick out the perfect car for me that fit around my budget and got me the most for my trade! He made the car buying experience so wonderful! I am so happy with my 2014 focus se!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience. Ray Bowen is a great example of how we do business at Mullinax Ford. We always keep the best interest of the customer in mind and go the extra mile to help in any way we can. Glad we could get you into a vehicle that fits your needs. Enjoy your vehicle!

Best customer care anywhere

This is my fourth vehicle that I have purchased from Mullinax Ford.. each time it has been a pleasure doing business w them. I will highly recommend this dealership for their superb customer service and friendliness..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you remaining a loyal Mullinax Ford customer. The best type of compliment is when our customers recommend us to their friends and family, we truly appreciate it. Look forward to helping you with all your future vehicle needs. Congratulations on your new vehicle, we know you will love it!