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Mullinax Ford of West Palm Beach

(937 reviews)
Visit Mullinax Ford of West Palm Beach
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 477-5928 (888) 477-5928
Used (888) 503-7312 (888) 503-7312
Service (888) 651-9459 (888) 651-9459

Reviews

(937 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of West Palm Beach from DealerRater.

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Great Sales Experience

This was probably the most pleasant car buying experience I have ever had. It was simple, the price was fair and the salesman wasn't the least bit pushy. And I'm loving my new hybrid Ford Fusion!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review and share your Mullinax Ford experience. The best type of compliment is when our customers recommend us to their friends and family. We truly appreciate it.

Salesman was Friendly, Honest and receptive to our needs...

We loved the Super Duty Truck selection that Mullinax Ford has especially here in Palm Beach. Considering this was a truck that was gonna require power and offer convenience, our Sales Consultant Daniel Lee presented us with just what we were looking for. I will recommend him to all my family, friends & business associates.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. Daniel is a great example of how we do business at Mullinax Ford. We always keep the best interest of the customer in mind and go the extra mile to help in any way we can. Glad we could get you into a vehicle that fits your needs. Enjoy your vehicle!

Easy, easy, easy

I recently purchased a new 2014 Ford Explorer Sport from Mullinax and it was a super easy experience. The sales rep, David Pakula was friendly, knowledgable and not pushy. I had visited Mullinax early in my car shopping and started to deal with a different dealership for another car company. They were extremely pushy and played a lot of games. When my husband and I walked out of that dealership, we called David up and he had the car we wanted to see waiting for us when we arrived. We decided to buy and the rest was pretty easy. No dealer fees, no back and forth - just a straight forward purchase. I would buy from Mullinax again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Too often we hear terrible stories from customer's previous experiences before coming to Mullinax Ford. Glad we could turn your vehicle shopping experience around for the better and congratulations on your new vehicle, you're going to love it!

Great Dealership

I just bought a brand new Ford Escape from Mullinax Ford. Alfredo was extremely helpful and informative. His knowledge of the car was extensive. I am so happy with my purchase! I plan to keep the car for a long time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Knowledgeable salesmen, Up Front Pricing and a simple and purchasing experience is what we strive for at Mullinax Ford! Thanks for sharing your great experience.

Buying new Ford E 250 Cargo Van

Buying a cargo van thru Mullinax was very easy. Quoted price on phone & told to come down everything was ready to go. In & out within 30 mins. Would reccommend this dealer for anyone looking for a new vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Up Front Pricing and a simple and purchasing experience is what we strive for at Mullinax Ford! Thanks for sharing your great experience.

best car buying experience

my husband and I were greeted by a very nice and knowledgeable sales man a Mr. Alfredo Gonzalez. My husband and I had not decided what vehicle we wanted to buy, so we test drove a few, and at the end we decided on the Ford Escape. Love this car!!!! . Mr Gonzalez followed up with us a few days later to see if we had any questions about the car, and to see if we were happy with our purchase. I must say this was one of the best car buying experience we ever had, no pressure at all. Would highly recommend Mullinax Ford .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle. Glad you had a great experience at Mullinax Ford we strive to always make the buying process simple and stress free for our customers. We look forward to helping you with all your future vehicle needs.

Great service. No hassles

Excellent service and clean dealership, it was no hassle at all, sales rep was excellent

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

No Dealer Fees and Up Front Pricing is how we do business at Mullinax Ford. Thank you for sharing your experience.

I got what I wanted

I got what I wanted. They got the car from another dealership with no questions asked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

No Dealer Fees and Up Front Pricing is how we do business at Mullinax Ford. Thank you for sharing your experience.

Turned away for oil change

I was given a free oil change coupon at Sunfest by south Florida Ford Association. I brought my 2012 Nissan pathfinder in and was told that the coupons were only meant for Ford owners though that is not what the offer said. I was told they would honor the coupon but I would have to leave the car there and it may be a day or two before they receive the "parts" aka an oil filter. I was also told making an appointment wouldn't make a difference because they won't order parts for a vehicle that isn't physically on site. I left dissatisfied and I went to Wayne Akres Ford with the same coupon and was told no problem if the oil change is not done within an hour my next one will be free as well. I was in and out in 40 minutes and everything went great.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

NO B/S

I was tired of other dealerships playing games with "the numbers." Mullinax just presented their up front pricing and I was pleased with the prices. I feel I got the best deal possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Too often we hear terrible stories from customer's previous experiences before coming to Mullinax Ford. Glad we could turn your vehicle shopping experience around for the better and congratulations on your new vehicle, you're going to love it!