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Mullinax Ford of West Palm Beach

(943 reviews)
Visit Mullinax Ford of West Palm Beach
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 477-5928 (888) 477-5928
Used (888) 503-7312 (888) 503-7312
Service (888) 651-9459 (888) 651-9459

Reviews

(943 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of West Palm Beach from DealerRater.

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best car buying experience

my husband and I were greeted by a very nice and knowledgeable sales man a Mr. Alfredo Gonzalez. My husband and I had not decided what vehicle we wanted to buy, so we test drove a few, and at the end we decided on the Ford Escape. Love this car!!!! . Mr Gonzalez followed up with us a few days later to see if we had any questions about the car, and to see if we were happy with our purchase. I must say this was one of the best car buying experience we ever had, no pressure at all. Would highly recommend Mullinax Ford .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle. Glad you had a great experience at Mullinax Ford we strive to always make the buying process simple and stress free for our customers. We look forward to helping you with all your future vehicle needs.

Buying new Ford E 250 Cargo Van

Buying a cargo van thru Mullinax was very easy. Quoted price on phone & told to come down everything was ready to go. In & out within 30 mins. Would reccommend this dealer for anyone looking for a new vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Up Front Pricing and a simple and purchasing experience is what we strive for at Mullinax Ford! Thanks for sharing your great experience.

Great service. No hassles

Excellent service and clean dealership, it was no hassle at all, sales rep was excellent

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

No Dealer Fees and Up Front Pricing is how we do business at Mullinax Ford. Thank you for sharing your experience.

I got what I wanted

I got what I wanted. They got the car from another dealership with no questions asked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

No Dealer Fees and Up Front Pricing is how we do business at Mullinax Ford. Thank you for sharing your experience.

Turned away for oil change

I was given a free oil change coupon at Sunfest by south Florida Ford Association. I brought my 2012 Nissan pathfinder in and was told that the coupons were only meant for Ford owners though that is not what the offer said. I was told they would honor the coupon but I would have to leave the car there and it may be a day or two before they receive the "parts" aka an oil filter. I was also told making an appointment wouldn't make a difference because they won't order parts for a vehicle that isn't physically on site. I left dissatisfied and I went to Wayne Akres Ford with the same coupon and was told no problem if the oil change is not done within an hour my next one will be free as well. I was in and out in 40 minutes and everything went great.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

NO B/S

I was tired of other dealerships playing games with "the numbers." Mullinax just presented their up front pricing and I was pleased with the prices. I feel I got the best deal possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Too often we hear terrible stories from customer's previous experiences before coming to Mullinax Ford. Glad we could turn your vehicle shopping experience around for the better and congratulations on your new vehicle, you're going to love it!

my new 2014 pony

Did most of my dealing over the phone, car was ready when i arrived. I just signed and drove away.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Quick and painless is the goal. No Dealer Fees and Up Front Pricing is how we do business at Mullinax Ford. Thank you for sharing your experience.

Great experience

I had a very pleasant experience at Mullinax Ford in Lake Park, Florida. I have purchased 6 cars from this dealership. There was no pressure to purchase the vehicle and the finance department was able to get me the lowest interest rates possible. The sales lady did a wonderful job getting me the vehicle I wanted and since I had a trade in, she was able to get me a good price for it. I left feeling like I got a good deal. Very satisfied with the service at this dealership. I would definitely buy from here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you remaining a loyal Mullinax Ford customer we appreciate your business! Our goal is to keep the buying process quick, easy and painless for our customers. We look forward to helping you with all your vehicle needs in the future.

AWESOME DEALERSHIP !!!

Had a great car buying experience.. Ralph was wonderful and very helpful. I never felt pressured and I will definitely be back in the future !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle. Glad you had a great experience at Mullinax Ford we strive to always make the buying process simple and stress free for our customers. We look forward to helping you with all your future vehicle needs.

Mullinax Ford Lake Park

I recently purchased a F150 Crew cab from Mullinax. I loved the no haggle price and purchase experience. My Sales person David was excellent and there was never any pressure to buy. He walked me through the different features between the models and that allowed me to make my decision. The over all time from arrival to out the door was a little over 2 hours....not bad. I love my new truck. Ford makes a good product.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

No Dealer Fees and Up Front Pricing is how we do business at Mullinax Ford. Thank you for sharing your experience.