Ed Howard Lincoln

I had great service and everyone is very friendly.

Lenora is great and knows a lot about cars! Always thorough with explanations, and calls with updates. Others in the office always say hello.

I had a scratch on my rear bumper from a minor accident in a parking lot and was at the dealership to get a quote to repair it. Steve, the service manager, was able to rub it out using some compound and thus saved me from making an insurance claim which I appreciated very much. And following that I was able to stay and get an oil change in less than one hour which I also appreciated.

I' a Ford retiree and this MKX is the 3rd. vehicle I've purchased from your dealership. Too bad you are not closer, as I live near Boca Grande. You always do great work.

Communication is the most important aspect of business and to me personally. I want to let you know that Lenora's follow up was impeccable and her personality shines even over the phone. Treat her well, she is a huge asset to your organization. Thank you, Joel T

It is always a pleasure bringing my MKX in to Ed Howard Lincoln service. The incomparable Linore, who knows more about my Lincoln than I do, always makes certain that my car is serviced promptly and correctly. Linore deserves a bonus!

I have had an MKZ hybrid for a little over three years and still love it. In the Service Department Lenore and Terry are outstanding representatives. They are courteous, helpful and knowledgeable. I always feel I can trust what they recommend.

Great service! no problems! Always nice and always helpful!

Lincoln MKC leased in Dec 2104. Received recall notice March 15, 2015 and an appointment for part replacement was scheduled for 3 days later. The part was available and the work was performed as scheduled and took only 90 minutes. In addition a general vehicle check up was performed with addition of windshield washer fluid and a complimentary wash and vacuum. The customer waiting lounge had a local newspaper and gourmet coffee machine. My sales rep stopped by and inquired about my satisfaction with the vehicle. The service rep was very friendly and professional. As usual I was completely satisfied with my service experience at Ed Howard Lincoln.

MKZ was serviced on time, and finished when promised. Your staff recognized me when I entered, and asked if everything was OK with my other car. Can't beat that. I come here because it's the only dealership in the area that I trust.