Service was excellent . The Staff is great. I needed a ride and they provided it no problem.
Both the service manager Pete Kerns and your service advisor Bruce Wright couldn't have been nicer and more accommodating in servicing my Toyota Camry.... They performed everything that was requested by me and returned the car nice and clean. I have nothing negative to say about your service department. They are all truly very professional, competent, and friendly. Even your sales staff are super friendly & courteous especially Brian Helfrich whom I spent some time with conversing while I waited for my auto to be serviced. He was quite knowledgeable about the Mazda products along with the expertise required in selling & financing same. Mr. Ed Howard is very fortunate to have such a great staff employed at his Mazda Dealership. I would never hesitate to buy or service my autos at your store. They make you feel right at home! Sincerely, Roy Tammaro
The service rep did an outstanding job. She is great. Jim Marsden
We are ecstatic to read your review of our location, James. The staff at Ed Howard Lincoln always strives to provide personable and excellent customer... service. We greatly appreciate your business and thank you again for the review!
My A/C problem may still be an issue. I will check it again and will determine what should be done next. Thanks,
2012 MKX brought in for 55,000 service. All was done in a timely manner. Staff was very helpful.
Hi, David! Thank you for your positive review. We respect our customer's time and budget. Feel free to stop by if you need any assistance in the futur...e!
they did their job and were nice about it. High marks
We are more than glad to be of service, Patrick. Our greatest goal is for all our customers to feel that way when they drive away. If there is anythin...g else we can do for you, please give us a call. Safe (and fun) driving!
Excellent service and a very professional treatment by your staff.
We appreciate your response, Monier! We hope to continue serving you for many years to come. Please do not hesitate to give us a call if there is anyt...hing we can do for you.
Lenore, IS THE SINGLE BEST Customer Service Rep EVER! Terry is wonderful as well. Your Service department is EXCELLENT
We were very pleased with our recent service. Our car had to be towed up to the dealership after what turned out to be a dead battery. The staff made... sure it was not a more serious problem and we were very pleased with the work and attention.
Your waiting room is very pleasant and comfortable. Everyone was polite and helpful when I asked questions. I also appreciated the follow-up telephone... call. Thank you.