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Ed Morse Cadillac of Brandon

(603 reviews)
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award

Reviews

(603 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Morse Cadillac of Brandon from DealerRater.

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Buying a car

Joe was very professional with his body language and tone. Explained things very clearly and detailed so a foreigner could understand. Office was very nicely kept.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for the kind words. We appreciate you. Best, Terald Hopkins, General Manager

Satisfied Customer

Customer service is exceptional and it always has been. Thank you as usual.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for sharing your experience. We appreciate you. Best, Terald Hopkins, General Manager

Customer Service & Repair

I really wanted to put "Service' and Mike Pullaro's name, but his did not come up. So I also, put Travis Duvall our Sales person - I just wanted to make mention how Mike went the extra mile for me today on the lengths he went to, on taking care of a warranty issue. Just blew me away!! Thank you Mike & have to mention my go to guy, Travis who never says no & answers any question for me no matter how big or small it is. And if he can't answer it will always point me in the right direction. Thank you both!!! What assets you both are!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Linda, thank you so much for great review! We are glad to hear that Mike and Travis exceeded your expectations. Please let us know if there is anything else we can help you with in the future. Best, Terald Hopkins, General Manager

Professional, Knowledgeable, Personalable

Corey from driving up to the to the dealership to the finalization of the purchase of my new SUV made the whole experience easy, understandable and relaxed from start to finish. He explained every step of the process clearly and plainly so the decision to make my decision to trade my vehicle in and purchase my new vehicle a very easy decision. Of my all my car buying experiences Corey made this a no nonsense transaction that was a easy decision to make without hesitation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience! We are so pleased to hear that Corey was able to reach a deal with you. We hope that you are enjoying your new vehicle! Best, Terald Hopkins, General Manager

Great Experience!

Al listened to my wants and needs then showed me a car that fit the bill. It was perfect! Thanks Al for making this car buying experience great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! We're happy to hear that Al took such great care of you during your visit to our dealership. Best, Terald Hopkins, General Manager

car service

Always great service, Mike Murphy always makes sure we get the best care for our vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad to hear it! Thanks for the great review! Best, Terald Hopkins, General Manager

Cadillac Lover

My Service Representative (Mike Murphy) treats me like Ed Morse appreciates my business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

That's what we love to hear! Let us know if there is anything else we can help you with. Best, Terald Hopkins, General Manager

Car services

Mike Pullaro is the best. He was very knowledgeable and professional. I definitely recommend him to anyone who seeks to have their car serviced at this dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the great review! We appreciate you! Best, Terald Hopkins, General Manager

Mike Murphy “The Man”

If you’re looking for professionalism, expertise and simple down-to earth southern hospitality, Mike Murphy is “The Man”. He is always able to tend to my needs no matter how last minute it may be. I have never been disappointed with any service he has handled. It’s a blessing that he has been so loyal to this location over the years!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for the fantastic review! We appreciate you. Best, Terald Hopkins, General Manager

SRX Purchase

Excellent customer service. Very pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great review, Mark! Best, Terald Hopkins, General Manager