Nick Nicholas Ford

Terrible service. Took my car in on July 5th when I discovered my brake light was on overnight. I asked them to repair it as well as troubleshoot why my windows were going up and down on their own, even when the car was parked and off. Had major water in the car from what they said was a faulty weld. Very little communication. Wasn’t offered a ride nor a timeframe on when I could expect the car back. ended up renting a car because it took them until the 11th to get it done. They replaced the brake sensor under the pedal, “reprogrammed the modules” and welded/repaired the supposed area that was causing a water leak. To date I have no clue where it was located although they did give me a bottle of touch up paint?? Fast forward to August 3rd. This was the first time I drove the car since picking it up on the 11th. The car was very sluggish to start and then different screens were displaying on the dashboard at random (12 miles until empty although I had 1/2 tank of gas; dimming of lights when I wasn’t even touching the control, etc). On the media screen it showed “power off to conserve battery”. Every time I turned off the car and restarted it, the same scenario would play out. Mind you, a new battery had been installed not even a year ago at another dealership in Bradenton. I called Monday and they said I could come in at 11am on Tuesday. I dropped the car off Monday evening late. I never got a call on Tuesday after my supposed appt at 11. I got a call on Wednesday stating that I needed a new battery and that they would have to install a new relay switch for the starter. he stated the modules would need reprogrammed. I’m not an idiot…the 70+ modules in your car work in tandem and reprogramming is a risky undertaking. If one thing is off it causes problems down the line. I was also told they had disconnected the battery when they welded the leak in July. Odd that I go in July and I have a brake light and window motor issue but then drive it home 6.8 miles, park it and get back into it 24 days later and I now have to replace a new battery and reprogram it again. Yes I’m a woman and I feel like I just got f$&ked up the a$$ for another $400 bucks. I loved the good old days when anyone could work on a car (like myself). I’m waiting to see what module issue I have come up next since I’m an idiot! By far the worst experience I’ve had with Ford in my lifetime. My mustangs were all displayed in car shows through the years including my anniversary edition that Ford themselves asked me to use at an international show. The product is great but the dealer service is poor.

Completely awesome dealership, the easiest and nicest to do business with. Will definitely go there again and recommend highly to everyone i know looking to buy. After a week of being treated horribly by other dealers, I was apprehensive about going to another. This dealership changed that dreadful car buying experience. Joey Velez my salesman, I can't praise highly enough. So friendly, nice and funny. He heard me and listened to what I wanted.

I flew in from Ohio to purchase a used truck from Nick Nicholas Ford and was picked up by their driver Eddie,a very decent man at the Gainesville airport which was over an hour away. Once at the dealership,our salesman Nick Andrasko had most of the paperwork ready so the buying process flowed well and wasn’t longer or more stressful than it could have been. After the purchase and my return drive to Ohio I noticed a couple minor issues with the truck. After bringing these issues up to Nick and the service manager Bill Millian, they were reasonable in working with me to have the issues remedied. I don’t recall everyone’s names, but everyone I dealt with was very courteous and professional. Overall I am very satisfied with my purchase and buying experience at Nick Nicholas Ford. I highly recommend them.

We have been dealing with Nick Nicholas Dealership for over 20 years. We have always been pleased with the service and the care. Roger Harper has been our service advisor for the entire time. He is the best. Ana Sims has sold us two vehicles over the years. She is the best.

I was very happy and satisfied with the whole prosses I liked the way Brad helped me with everything and he was not a pushey salesman Thank yall for Everything

Professional and courteous. Friendly and helpful. Great people to work with. our sales lady Michelle is the best we enjoyed working with her very much. She is so helpful . From general manager , business manager, service department and sales a great place to buy a vehicle.

DO NOT TRUST NIC FORD IN INVERNESS – A NIGHTMARE EXPERIENCE This has been one of the worst experiences I’ve ever had with a dealership — and sadly, it’s been both emotionally and financially draining. I brought my Ford vehicle to Nick Nicholas Ford in Inverness, FL, for repairs. Initially, they attempted to charge me nearly $10,000 out of pocket — until I discovered the issue was actually covered under warranty. No one at the dealership made any effort to tell me this. Had I not done my own research, I would’ve been scammed into paying a massive, unnecessary bill. To make matters worse: I never received a call from any manager or service rep during the process — not to update me, not to clarify next steps, not even to follow up after repairs. I was left without transportation and denied a ride to Enterprise rental, even though this is standard practice at most professional service centers. I had to pay rental charges out-of-pocket, and no one has offered to reimburse me. When I called in for updates, the phone was slammed down on me — extremely rude and unprofessional. After all that, my vehicle is still having issues even after the “repairs.” To make things worse, I discovered new damage to the right side and rear of my car. I live alone, and no one else drives my vehicle — this damage occurred under their care. I have opened multiple cases with Ford’s Customer Service system, including through their AI support. No manager has ever reached out, and the cases remain unresolved. I’ve been ignored and treated like an inconvenience. As a person of color, I also have to say the way I was treated raises real concerns about discriminatory practices. I was made to feel invisible, spoken down to, and disregarded at every turn. No one should have to deal with this level of disrespect and negligence. This will be the last Ford I ever purchase. I will never recommend Nick Nicholas Ford Inverness to anyone. They operate with poor business practices, lack of accountability, and a total disregard for their customers — especially those of us who don’t look like their "preferred" clientele.

I had a great sales experience. Rex was very thorough and answered all my questions. The process was quick and hassle free thank you

Rex makes sure customer is happy with their dealings with NicholasFord Goes the extra mile to help.

I purchased my 3rd vehicle with Ana at Nick Nicholas Ford! The whole experience is a 10/10! Ana will get you in the car you love and the entire staff works behind the scenes to make it happen with your best interest in mind! Very pleased once again!