Reviews
Service with a Smile
Ana was super! She new what we were looking for and found our vehicle. Very knowledgeable of the product and no hard sell - refreshing! Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! Ana is glad to have provided you with an excellent experience. We look forward to seeing you again!
70.00 Oil change license plate removed and new one put...
70.00 Oil change license plate removed and new one put on. Arrived 2:25 done 5:00. So much more to story. Oh my God.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are sorry to hear that you were not satisfied with the service that you received from us. The price of your oil change was due to your vehicle requiring full synthetic oil. The reason for the license plate change was due to bad screws, so our service technicians provided a complimentary bracket, screw, and plate replacement which resulted in a longer service appointment. If you would like to speak with us further, please contact Brian Collins at 352-726-1231.
Accommodating..Fair...Efficient.
My ratings reflect the overall treatment I experienced at Nick Nicholas Ford dealership. Additionally. The sales person Vanessa. Was thorough and accommodating . The follow up attention by the sales person and dealership staff was very professional and appreciative. Follow up visits have been provided for further attention to my new vehicle. General satisfaction.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review, Rizzo! Vanessa appreciates the positive feedback and is glad to have provided you with a pleasant experience. We look forward to serving you again!
Excellence Customer Service
Rick and Eli went out of their way to make the purchased of a pre-owned 2019 F-150 XLT convenient and hassle-free. They located the truck I wanted and brought it to me in Ocala to test drive and make my decision. Paperwork was efficiently handled. I couldn't have asked for a better experience! Great people! Great product! Thanks so much!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the wonderful rating! We are delighted to hear that Rick and Eli helped in giving you such a great car buying experience with us! One of our goals is to match the right car to the right client, and we’re happy to hear that we could provide that for you. We hope you are enjoying your new truck, and we look forward to working with you again.
3rd vehicle, same great service
This is the 3rd vehicle we've bought here, and Anna Sims was fantastic each time. Got us what we wanted, at a price we were very happy with. Great dealer, very good selection, good prices, and excellent follow thru. Plus, you can't go wrong with a Ford vehicle.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for telling us how we are doing! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Ana. We truly appreciate your business and your continued loyalty. Please let us know how we can help again in the future, and enjoy your new car!
Greatest dealership on earth
I can’t say enough about Nick Nicholas Ford they helped me through every step of the process I’ve never had such an easy time buying a car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. We’re so glad to hear that your car buying experience was an enjoyable one. If we can help you further in any way, please let us know!
Purchased a new Ranger pick-up.
I gave 5 stars because the vehicle sales department, the parts sales department, and all the personnel I came in contact with were very helpful, friendly and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the review and kind words about our staff! Enjoy your new Ford Ranger, and let us know if we can help with anything else!
A PLEASURE TO DO BUSINESS
REX AND DAVE DID A GREAT JOB. WE HAVE BOUGHT 5 VEHICLES FROM NICK NICHOLAS FORD AND WOULD RECOMMMEND THEM. THEY WOULD GET A GREAT REVIEW
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the wonderful review, we hope to see you again soon!
Everything was great
I was treated very nice when I bought my Focus in 2018 so I wanted another Ford. I am thrilled with my Escape! Thank y'all very much!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you amazinf review feedback and are so happy to hear about your great experience. Please drive safe, we look forward to seeing you soon!
Purpose of a new vehicle
Mr Knight was an outstanding member of your sales staff .. He was polite, knowable,friendly, and not pushy. I will seek him out when I need further assistance.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us a great review! We're proud to have Frank and Dee on our team, and so glad they were able to help! Please do let us know if you need further assistance, we'll be happy to help!