Reviews
Got EXACTLY what I wanted!!!
I told Kim Williams what I NEEDED and WANTED and she did not disappoint!! Kim took care of everything for me. Right down to programming my satellite radio. Thank you Kim and Nick Nicholas Ford!!! I will recommend you to anyone looking to buy a new or pre-owned car that crosses my path!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your excellent feedback! We're so glad to hear that Kim was able to help you make your car buying purchase so simple. We hope to see you back soon!
Bought a new car.
The salesman was very nice and helpful and well informed about the Ford product. My wife and I Will continue to by Ford cars from Gary Noffsinger.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your 5 star rating! We are so glad that Gary was able to take great care of you, and we look forward to your next visit.
Buying Experience
My wife and i were extremely impressed with your sales agent, Venessa Neal. She took care and showed us through the entire inventory and gave a good explanation of the features, advantages and disadvantages of each model we looked at. When we did settle on a model, she went out of her way to make sure the deal would fit our budget without the added pressure to buy supplemental products or services. She was also very knowledgeable of all the features of the new Ford Ranger and walked us through all of them. We have never had a sales agent provide such exemplary service before. We felt like we made a friend. If all your sales agents are as professional as Venessa, your dealership cannot help but be a success.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are delighted to hear that Venessa helped in giving you such a great car buying experience with us. She is a great asset to our team and was more than happy to help. Thank you for sharing your kinds word and we look forward to seeing you again in the future! Enjoy your new Ford Ranger!
THE DEALER BASE
WE HAVE DECIDED THAT THIS DEALERSHIP IS OUR CHOICE TO BUY ONLY BECAUSE THERE THE BEST IN OUR OPINION THATS ALL I CAN SAY ABOUT THAT. WE LOOK FORWARD TO OUR NEXT VISIT TO BUY OR UPGRADE. THANK SO MUCH TO OUR REP MR D FOR HELPING US THROUGH WE THANK YOU SO MUCH. EVERYONE WAS GREAT. THIS WAS OUR 3RD TRIP TO BUY AT THIS DEALERSHIP AND WE LOVED IT.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the glowing review! We appreciate the time you took to write this, as well as your kind words about our staff. We strive to ensure that every car purchase is a great experience for our customers. We truly value your business and your continued loyalty.
Experience at Nick Nicholas Dealship
We have purchased 2 cars and 1 truck from Nick Nicholas. Each time we are extremely amazed with the tireless customer service. The care they take in helping you. They think of items to help us get through the process smoothly. Almost feels like family!! We recommend Nick Nicholas many times. Dave took us through the paperwork easily. Rex made sure everything was comfortable for me so when I drove away I was at ease driving our new car since he answered all of my questions. Thank you Rex!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mary Ann, thank you for the great review! It's always nice to hear about customer experiences, and it sounds like you had a very enjoyable one! Nick Nicholas tries our best to deliver the best and most efficient service to all of our customers. Our goal is to turn what can be a stressful experience into a positive and memorable one. Thank you for your loyalty, and don't hesitate to give us a call if you need any additional services.
Great experience and good people
My salesperson was Michelle. This is the 3rd time I have used her for a vehicle. She goes above and beyond to help you get the best vehicle for you. She is fantastic. Everyone involved in the process was very nice and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to post this great review! At Nick Nicholas Ford, we pride ourselves on customer service and it's nice to know that we delivered. If you need anything else, be sure to give us a call!
Bravo Nick Nicholas Ford
Thank you Nick Nicholas Ford for reconsidering your initial decision concerning our reoccurring paint issue and agreeing to stand by your service. It is unfortunate though for a customer to have to respond assertively to accomplish a fair outcome. Apparently we were victim of an internal communication breakdown which can happen in the best of businesses. We now look forward to a positive long term outcome. So again, bravo Nick Nicholas Ford for stepping up do the right thing.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the review! We hope to be able to work with you on continuing to meet any service needs your vehicle may have.
Bravo Nick Nicholas Ford
Thank you Nick Nicholas Ford for reconsidering your initial decision concerning our reoccurring paint issue and agreeing to stand by your service. It is unfortunate though for a customer to have to respond assertively to accomplish a fair outcome. Apparently we were victim of an internal communication failure which can occasionally happen within the best of businesses. We now look forward to a positive long term outcome. So again, bravo Nick Nicholas Ford for stepping up to do the right thing.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Extremely helpful and good people
My salesmen was Eli, he was extremely helpful and patient, got me exactly I wanted and even helped me get a better deal on a truck I would be happy with. Extremely nice people and good dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We are happy to hear about your positive shopping experience with us, and hope we can continue to meet any of your vehicle's needs.
Easy and pleasant
Gary was by far one of the best sales person I have had the pleasure to work with he went beyond what I expected thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review and kind words about Gary!