Reviews
2019 ranger
Reviewing dealer inventory on linre, already knew what i was looking for. In the vehicle i eventually purchased. All tjat was required was test drive and prcie negotitions Sales experience was top notch.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the kind words! We aim for 100% customer satisfaction at every stage of your car purchase, and we're delighted to hear that you received that. Please let us know how we can continue to help with your car and service needs!
Patient, courteous, and knowledgable.
Our sales Rep, Eli Lindo, was extremely knowledgable. He worked diligently to find us a vehicle that met all of our needs and had all of the features that we wanted. Eli was extremely patient and answered all of our questions. Bill Milian, the sales manager, supported the decisions that Linda and I had made with Eli. The entire experience was very professional, friendly and satisfying.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the glowing review! We are delighted to hear that Eli and Bill helped in giving you such a great car buying experience with us! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. Thank you for your business and we hope to take care of any of your future car needs!
Stress free
Rex did a great job helping buy this truck. Never tried to sell me something I did not want and the deal was stress free.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing, Jeff! We are so happy to hear Rex helped find the right truck for you! Thanks for choosing Nick Nicholas Ford!
Excellent customer consideration
Received a lot of TLC while there. Lots of hustle and bustle.but very pleasant. Dee was most considerate! Dave was very helpful with getting necessary paperwork.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
That's great to hear, Norma! Dee and Dave are great assets to our team so we are happy to hear that they helped provide you with such a positive experience during your visit. We look forward to working with you again soon!
Smiles all around
I am happy to recommend NNF. It is very satisfying to do business with an organization whose employees all seem to be enjoying helping you. I don't think I encountered a person who didn't greet me with a smile and a kind word or two. And it wasn't just me. Every employee that I saw was friendly with me and they were friendly with each other.. And when it was time to get down to business they were very knowledgeable and professional. Every one of my questions was answered to my satisfaction (with a real smile!). Do yourself a favor and check them out.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Darrell, we truly appreciate you taking the time to share your experience with us! We pride ourselves on our knowledgeable and friendly staff members and customer service will always be one of our team's highest priorities so it's great to hear how much you enjoyed working with everyone here at Nick Nicholas Ford. Please let us know how we can continue to help you in the future!
Love my Edge
Had an excellent experience with JoeyVelez , so easy to talk too. Wonda and Michelle were and are the best. Met with them the day I came to look at my 2016 Edge. Everyone made me feel like I was part of their family. All are part of my family now. Highly recommend Joey Velez Thank You so very much
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review, Lana! We love to hear about when our customers have such a positive experience with all of our staff! We strive to help everyone feel comfortable throughout their entire visit with us. Thank you for choosing Nick Nicholas Ford, we look forward to working with you again soon!
No pressure sales!
I explained to Rex exactly what our used car need was and he showed us what was available. We are very pleased with our 2016 Ford Focus. Friends think it is a new car! That is how great it looks. Pleased w low mileage and it is certified to boot!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
That's great to hear! One of our goals is to match the right car to the right client, and we’re happy to hear that Rex could provide that for you. We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again!
I Love my new vehicle ❤️
I called Rex to inquire about trading in my vehicle. He did all the research for me and got me the best rebates. I test drove my Escape and fell in love!! He knew what I wanted and in one day I had my new vehicle!!! Rex is the best and fully trustworthy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wendy, we're glad to see your experience with Rex was worth 5 stars! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction. Rex is a great asset to our team and was more than happy to help. Thanks for choosing Nick Nicholas Ford, enjoy your new Escape!
Bought a 2019 Ford Escape
I love Nick Nicholas Ford Rex is so awesome this is my third vehicle I bought from there thru Rex Rex always make sure he gets all the deals for me and always make sure that I am safe in my vehicle all safety mechanisms are on a very caring guy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words about Rex! We’re glad he continues to provide an enjoyable car buying experience for you. We truly appreciate your business and your continued loyalty and we wish you many miles of happy and safe driving in your new car!
Awesome!!!
Was a great experience working with Joey. He made everything Very simple and easy. Taking delivery was a breeze, as was completing the finance parts.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We are happy Joey was able to take such great care of you!