Reviews
My service experience with Alamb is always amazing.
My service experience with Alamb is always amazing. He is very professional and efficient whenever I take my car to get serviced. I would recommend this dealer to anyone interested in purchasing a BMW.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. Please don't hesitate to reach out if there's anything additional we can do for you.
Great service.
Great service. Lauren took great care of us to make it a quick and pleasant experience. She took care of us from beginning to the end. Always friendly and smiling.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. We are always more than happy to assist you if anything else comes up. Take care!
Superior car service and customer service.
Superior car service and customer service. Great job BMW of SA KUDOS to the entire BMW TEAM
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service advisor can’t explain anything and had to call
Service advisor can’t explain anything and had to call several times to get an update
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great car buying experience.
Great car buying experience. Cesar and the rest of the staff were tremendous. I was in and out quicker than expected. Best BMW dealership anywhere in Texas.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Whole car purchase process was super smooth.
Whole car purchase process was super smooth. Ryan was great with us through out process and provided all required details.I would definitely recommend for others looking for BMW.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bala, thank you for your kind review; we are happy to pass along your comments to the team here at Principle BMW of San Antonio! Thanks again for the recommendation, and have an amazing day!
I appreciate linda very much for helping me get in to my
I appreciate linda very much for helping me get in to my BMW love it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Brenda, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Best dealership clean and great workers Biju is the best
Best dealership clean and great workers Biju is the best worked with us serval times. Gave us a great deal!! Will be back this was our second car buying from there
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jayesh, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
The facility was super busy yet still took me in the same
The facility was super busy yet still took me in the same day I called. I had issues with my i3 and was hoping they could find the source of the problem. I was takes care of by Lauren Montez who was just amazing. She walked me through every process of getting my vehicle taken care of. She quickly got me into a loner car and I was in and out super fast. Lauren kept in contact with me while my car was inspected and quickly let me know if the service I would be needing. I am so glad I took my i3 there because it is an electric car and I know the service would be professionally handled. The price of service and parts was better than I thought it would be. Please don?t hesitate to visit Principal if your car needs service. I am so glad I went there. The facility was super clean and efficient. I will certainly be going back when I need service again. Lauren made the whole process easy and I will certainly be asking for her assistance again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Chris, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
The salesman was professional and courteous.
The salesman was professional and courteous. His primary focus was ensuring we had a positive experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!