Skip to main content

Tommie Vaughn Ford

(989 reviews)
Visit Tommie Vaughn Ford
Sales hours: 8:30am to 7:00pm
Service hours: 6:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 6:00am–6:00pm
Tuesday 8:30am–7:00pm 6:00am–6:00pm
Wednesday 8:30am–7:00pm 6:00am–6:00pm
Thursday 8:30am–7:00pm 6:00am–6:00pm
Friday 8:30am–7:00pm 6:00am–6:00pm
Saturday 8:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
New (832) 871-4760 (832) 871-4760
Used (713) 893-4280 (713) 893-4280
Service (832) 871-4616 (832) 871-4616

Reviews

(989 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Tommie Vaughn Ford and Jason Erbrick (sales) made my...

Tommie Vaughn Ford and Jason Erbrick (sales) made my bronco purchase as easy and carefree as possible. I waited over a year for this vehicle to show up and they still honored the original price and kept me informed the entire time. Jason went out of his way to deliver a loaner vehicle when mine needed to have a little work after delivery. We'll definitely do business with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Oil Change

I always get great service from the crew and they are very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

The service department is knowledgeable and very...

The service department is knowledgeable and very responsive to my needs! They do their best to have a quick turn around when servicing my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

I have delt with Christi Zeh for 24 years. I only trust...

I have delt with Christi Zeh for 24 years. I only trust her and Tommie Vaughn Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

New truck purchase

Kept me updated on where my truck was in production, made the paperwork quick and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Brett, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

Clint

Bobby Harrel was my service rep as usual he did a great job getting my car serviced. I had coils spark plugs and struts replaced he got it in and out in a timely manner I am satisfied with the work performed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

Excellent salesmen. We loved working with Chris from...

Excellent salesmen. We loved working with Chris from start to finish! Overall great knowledge of the brand and car specifics.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service person Paula was helpful and kept me updated on...

Service person Paula was helpful and kept me updated on issue with my car which is was fixed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Christy was great. Very easy transaction and she made me...

Christy was great. Very easy transaction and she made me feel like I was her only customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic car buying experience!

We had a great experience with our sales person. Lauren was very pleasant, informative and maintained great communication from start to finish. She immediately notified us when our new vehicle arrived and had it prepped in no time. Paperwork was a breeze and in no time we were driving our new truck. Thank you very much!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Tommie Vaughn Motors, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!