Reviews
Front end work on truck
Parts not readily available due to supply chain issues, but no complaints!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Stephen, thank you; we appreciate your feedback! We hope to be of service to you again! Take care!
great service and communication got vehicle done before
great service and communication got vehicle done before estimated date knowledgeable on my vehicle needs
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My salesman, Andy Ortiz, as well as other staff exceeded
My salesman, Andy Ortiz, as well as other staff exceeded my expectations with support, advice and frequent updates during the order processes. After speaking with five other dealerships, Tommie Vaughn Ford was the only dealership that was able to order my F250. I went out my way to do business with them and will continue to do so.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ford Bronco
Andy Smith and Andrea Watson were awesome. I would definitely recommend this dealership and these individuals.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Vicki, we're happy you found our staff to be so supportive during your experience here at Tommie Vaughn Motors, Inc.. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Great customer service.
Great customer service. Randy did a great job of keeping me informed. The problem was with Ford parts. Tommie Vaughn. Did everything possible, especially Randy & Jim Janke.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer
Outstanding service from start to finish. No games just honest straight forward transaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Easiest Car Purchase I Have Ever Made
I purchased a used truck from John Palermo two weeks ago and he made the entire process super easy. No back and forth. I was happy with the price I purchased the truck for and extremely happy for what he offered me in my trade. I did all this over the phone because I live about two hours away. Within an hour of John making contact with me, the deal was done, and he personally delivered the truck to me the next afternoon. Couldn?t be more happy with this dealership and their customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Daniel, thank you for your wonderful response to the quality of service our Staff provides! Thank you so much for being one of our valued guests and we look forward to your next visit!
Christy made the process simple and easy. Honored the...
Christy made the process simple and easy. Honored the initial trade offer, and I was in and out in 1 hour. Thanks Christy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very Nice and top of everything. Make sure they Cover the...
Very Nice and top of everything. Make sure they Cover the Bases. Definitely will go back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
MR. RANDY MAREK AT THE SERVICE DEPARTMENT AT TOMMIE...
MR. RANDY MAREK AT THE SERVICE DEPARTMENT AT TOMMIE VAUGHN IS KNOWLEDGEABLE. MR. RANDY IS ALWAYS SO HELPFUL AND HE ALWAYS DELIVERES THE BEST SERVICE WHITH A SMILE ON HIS FACE. HE IS OUSTANDING!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair