Tommie Vaughn Ford

I was advised of necessary repairs that need to be performed soon. The wait time was decent for a Saturday and the service was excellent.

Nice, smooth, easy transaction for my 2018 Ford F 150 Lariat. Definitely would recommend for future purchases for family and friends. 2018 Ford F 150.

So I called in and had them put parts aside for me and they told me that they had pulled the parts for me and that I can come pick it up anytime before 3pm. I was driving in for the parts as I live almost 1.5hrs away. Well before leaving I called them again to verify that the parts have indeed been pulled for me and they told me yes it was already pulled and ready for me to pick up. Well when I get there and pay for the parts they then tell me they sold it to someone else 5 min before me. I was furious as they made me drive 1.5 hrs for this one part that they just sold to someone else. The manager was not apologetic or anything. Didnt offer any solution or anything to fix the issue. Just said we will void this transaction. Horrible customer service. STAY AWAY AT ALL COST! Just because of this situation I will NEVER buy any parts or cars from them ever again.

I have only been to the Tommie Vaughn Quick Lane 3 or 4 times since I bought my car but all of the experiences have been very good. The employees are all very cordial and helpful.

Not hiding things n do what they’re supposed to go. They hide thing for me won’t do business there again very disappointed with them

My wife and I had our eyes on a certain vehicle on their lot. We decided to take a drive to the dealership ?just to look?. Well needless to say, the vehicle came home with us! A BIG Thank You to Michael Colvin and our salesperson Jason Erbrick for making the whole process virtually painless.

Christy Zeh was a delight to work with. She had a truly delightful disposition and was helpful in every way. The dealership was absolutely top notch, clean and inviting. Christy and Tommie Vaughn Ford were referred to us by the Houston Livestock Show and Rodeo. Doing business with them is our way of giving back to those who support HLSR. Thank you Christy and Thank you Tommie Vaughn Ford.

This is the 2nd car I purchased from Tommie Vaughan. Both experience's were awesome !

I have used the Quick Lane Service for years. The facility is clean snd neat and the service managers have been there a long time and are friendly.

Very friendly and professional. Quality work at a fair price. I highly recommend their service. I didn't buy the Explorer here, but would definitely consider it in the future.