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Tommie Vaughn Ford

(989 reviews)
Visit Tommie Vaughn Ford
Sales hours: 8:30am to 7:00pm
Service hours: 6:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 6:00am–6:00pm
Tuesday 8:30am–7:00pm 6:00am–6:00pm
Wednesday 8:30am–7:00pm 6:00am–6:00pm
Thursday 8:30am–7:00pm 6:00am–6:00pm
Friday 8:30am–7:00pm 6:00am–6:00pm
Saturday 8:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
New (832) 871-4760 (832) 871-4760
Used (713) 893-4280 (713) 893-4280
Service (832) 871-4616 (832) 871-4616

Reviews

(989 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great dealer. They found the car I wanted exactly how I...

Great dealer. They found the car I wanted exactly how I wanted. The process was easy and fast - not stressful. Christy answered all my questions and explained everything in detail and was so sweet. I am so happy with my new car! I'll recommend this dealer to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Service as usual!!

Great service!! I would definitely recommend Tommie Vaughn!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Syrenthia, thank you for the review and high star rating! Your recommendation means so much to us and we're happy to have earned it! Have a good day!

Fixed the issue quickly without appointment. Great...

Fixed the issue quickly without appointment. Great service department. Bought a new F150 from different dealer but Tommie Vaughn was able to step in and resolve the issue.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Have used you for service and maintenance. While having...

Have used you for service and maintenance. While having service performed they recommended new battery and wipers. Both had been replaced 3 months prior. Another service for oil change they put in an in board filter that had been replaced 2 months earlier. Last visit they didn’t even recommend or fill the windshield reservoir.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service on truck

Full service and did a great job. Very happy with the service as always.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Tommie Vaughn Ford

This is my second purchase. Very easy to work with and they will make things right for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Always willing to go the extra mile!

Tommie Vaughn Ford has kept my business for a multitude of reasons. Their vehicle selection is tip-top, their sales and financing staff are consummate professionals, and their service after the sale is quite possibly the best I have ever experienced. I will keep coming back to Tommie Vaughn Ford for those aforementioned reasons.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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lonestarpest@att.net

I've bought my last 5 trucks from Christie Zeh at Tommy Vaughn and will buy my next ones from her too. She makes it easy, she's very professional and gets the truck I want, Christie just couldn't be better to work with. Once I was referred to her, I have never even considered anyone or any other dealer when buying trucks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jack, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

Great experience! Excellent Staff!

Using the Tommie Vaughn website I found the car I was looking for. I sent an email asking for more details and they gave me a call quickly. I discussed the terms on the phone and was ready to purchase! They came all the way up to Spring TX area to get me (in the new car!) and within 1.5 I was out the door with my new car! The team I worked with were knowledable and efficient. I would recommend working with Tommie Vaughn to anyone! SOO refreshing to know dealerships like Tommie Vaughn exist, I would give them 10 stars if I could!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jennifer, thank you for your kind review and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

Friendly. Efficient. Would have done a filter change but...

Friendly. Efficient. Would have done a filter change but for the charge of 90 USD. So I walked down to parts and bought the filter. Changed it my self once I got home. Price of oil change should have matched the discounted flier they sent to my house.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.