Reviews
Friendly. Efficient. Would have done a filter change but...
Friendly. Efficient. Would have done a filter change but for the charge of 90 USD. So I walked down to parts and bought the filter. Changed it my self once I got home. Price of oil change should have matched the discounted flier they sent to my house.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
service was efficient, friendly and effective. thats all...
service was efficient, friendly and effective. thats all i have to say and now i'm just adding words to reach the 25 word minimum.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
F150 King Ranch
Service was good and fast And vehicle ready at time promised.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Michael, thank you for leaving such a great review and a high star rating. At Tommie Vaughn Motors, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!
I can compare the service at a couple of other dealers;...
I can compare the service at a couple of other dealers; Tommie Vaughn staff has been the best. Service on my old truck was excellent and that was a factor on purchase of my 2020 Ford F-150 from Tommie Vaughn.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Honest
Went to another dealership first that use the old bait and switched even after I called to confirm and set a appointment I didn?t mind paying more at a fair price just glad to deal with honest salesman and finance person
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jesus, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!
This was one of the best experiences I have ever had....
This was one of the best experiences I have ever had. They were pleasant, efficient and made things happen! Mr. Mac hands down the greatest.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was so pleasantly surprised with such great work from...
I was so pleasantly surprised with such great work from the body shop! And Brenda was a wonderful connection, explaining things and being on top of everything!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pleasant Experience
Made an appointment at Fast Lane for "The Works". In on time, out quickly. They worked to apply my Rewards from both the old rewards account and the account from Fast Pass. Could not give facility 5 stars because it was hot in the front waiting room from all the glass. After sitting there a while I asked if the AC was working and was told about another waiting area without all the windows. Much better there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Just want to give a shout out to KC Mings! He has been...
Just want to give a shout out to KC Mings! He has been my service adviser for a couple years and always goes above and beyond for us. I have several vehicles and That is who I recommend. He does a great job getting it done and staying on top of any repairs and always lets you know what is going on. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Made an appointment at Fast Lane for "The Works". In on...
Made an appointment at Fast Lane for "The Works". In on time, out quickly. They worked to apply my Rewards from both the old rewards account and the account from Fast Pass. Could not give facility 5 stars because it was hot in the front waiting room from all the glass. After sitting there a while I asked if the AC was working and was told about another waiting area without all the windows. Much better there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair