Reviews
Repair work on my Ford F-150
Bobby is the best service manager at the Shepherd location!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lori, thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please let us know. Take care!
Paula Restivo is great. Very efficient. Addresses my...
Paula Restivo is great. Very efficient. Addresses my issue only too one day and didn’t have a reservation. Great service and utmost attention to detail.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Christy Zeh is awesome!! This is the 2nd SUV I have...
Christy Zeh is awesome!! This is the 2nd SUV I have bought from her. She goes above and beyond to help the customer. The buying experience with Christy is so easy and stress free and she gets you the best price. I won't go anywhere else to buy a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The salesman (Sam) was very knowledgeable and helpful in...
The salesman (Sam) was very knowledgeable and helpful in finding the right truck for us. There was also no pressure and a very comfortable buying experience. They have also been very helpful after the purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mr. Vaughn was a great man and stayed on top of things at...
Mr. Vaughn was a great man and stayed on top of things at the dealership. All long time customers miss his presence. My contact at Tommie Vaughn is David Watson. David does a great job in taking care of your customers. The next Ford vehicle I will see David.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Andy was a great help and the process was extremely...
Andy was a great help and the process was extremely smooth. It was a quick, easy process from start to finish and the truck is fantastic!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Happy second time customer
This was my second car from Tommie Vaughn. They made the deal happen not only are they the nicest they are very real and won?t give you the run around. I rather drive 1HR to go there because I know the service I will get. I am very happy in my new expedition. Shout out to Sam for making this happen for my family. I am super happy ?
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lauren, our Staff works hard to go the extra-mile for our valued guests! Thank you for taking the time to notice those efforts and for leaving such an awesome review! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen again. Please let us know if there is ever anything else we can do for you! Safe travels!
Texas Friendly
Complementary initial service on my new F150 was scheduled easily online. The service department had a clean and comfortable waiting area, super friendly and professional staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I went in intent to purchase a new truck. David listened...
I went in intent to purchase a new truck. David listened to my requests and made the deal. I will see David Watson again when I’m prepared for another vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome Dealership
Awesome experience!! Fast and efficient. Anyone looking for a hassle free car buying experience, they are definitely the way to go.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase