Tommie Vaughn Ford

I got a great deal on my f-150. The salesperson, Omar, picked me up at the airport and had everything ready to go.

Easy fast and HONEST a very good experience. Definitely recommend this dealer and Omar. He is great!

Enjoyed working with Omar Aguillon. Would give him my highest rating. Helped me make a out of state purchase.

Omar was great from the first call to setting appt to following up with extra texts on details and features of the vehicle. Then worked with his team to close the deal. Love my new vehicle and the great service from Omar.

I would give this place a 0 if I could! Don’t spend any money or time at this business! I bought my new ford truck in Austin and took it to Tommie V. For service. I will NEVER go back and here is some of the reasons why….My calls were screened and I NEVER got any updates or return calls from the service department or my specific service provider(Elizabeth bell).I scheduled an appointment for Monday morning and I was told I would be getting a call to let me know what they found. I call at, I believe, 3pm, and Elizabeth Bell is already gone for the day and there are no notes... I was told to call back the following day, so I did. Again No call, no one said the shop is behind and can't get to it for 3 days, or advise me I should get a rental. Next, I call Elizabeth Bell EVERY SINGLE DAY and she called me back ONE time to notify that nothing is wrong with my truck. I advise her to tell the person to ROLL Down the Window because you CANNOT miss the grinding/squeaking noise...as well as it would be appreciated if the plastic part under the driver side tires could be put back in place...after MULTIPLE calls to Ms Bell and no response my boyfriend calls twice and she magically picks up the second time and immediately says hello they can't find anything wrong and they can't hear the squeaky grinding noise you are talking about. I called again to tell her that I expect someone to ride in my truck with me on Thursday and to,again, call me back. She never called...again. I finally decided that the dealership nor Elizabeth bell knows how to conduct business. I went to just go pick up my truck because obviously they had no plans on helping me. When I went to the dealership I was furious! Elizabeth Bell was no where to be found, I checked my odometer and I was right as the miles were the same as I dropped it off and the fallen plastic piece was untouched and still hanging down! I don’t want other people to experience what I did, so please NEVER EVER SPEND A PENNY OR GO TO TOMMIE VAUGHN FORD!

The 2020 expedition I got had a check engine light on that they knew about but didn’t fix it before I flew into Houston and had a 5 hour drive home. I asked why they didn’t fix it since it was in warranty and my sales guy had no answer. Was also missing one of the factory floor mats which I didn’t find out about till I got in to leave. Def shady esp knowing I had a 5 hour drive home.

THIS IS THE PLACE YOU WANT TO BE. I live closer to Sterling McCall Ford so I headed over there to buy the vehicle I had been leasing for the last two years. HUGE mistake. They would not honor my contract and tried to tack on a $1,500 buyout fee (which is not a thing and was not in my original contract), they wanted to tax me on that buyout fee, and they added all kinds of other made up charges. I would have paid a few thousand dollars more than I needed to when it was all said and done. I then paid a visit to the guys over at Tommie Vaughn Ford and they honored my contract and I walked out paying the correct amount for my vehicle. I worked with JP (John Panaméno) in sales, Jason Clark in finance, and the GSM Mike Colvin. These are honest, intelligent, hard working men who do not try and scam people out of their money. These are the people who represent Ford. These are the people you want to work with. Tommie Vaughn Ford will now be my Ford family! I am so happy I found them. Thank you guys!

THIS IS THE PLACE YOU WANT TO BE. I live closer to Sterling McCall Ford so I headed over there to buy the vehicle I had been leasing for the last two years. HUGE mistake. They would not honor my contract and tried to tack on a $1,500 buyout fee (which is not a thing and was not in my original contract), they wanted to tax me on that buyout fee, and they added all kinds of other made up charges. I would have paid a few thousand dollars more than I needed to when it was all said and done. I then paid a visit to the guys over at Tommie Vaughn Ford and they honored my contract and I walked out paying the correct amount for my vehicle. I worked with JP (John Panaméno) in sales, Jason Clark in finance, and the GSM Mike Colvin. These are honest, intelligent, hard working men who do not try and scam people out of their money. These are the people who represent Ford. These are the people you want to work with. Tommie Vaughn Ford will now be my Ford family! I am so happy I found them. Thank you guys!

Todd Brown worst salesman!!! He is a lying crook! Never accept his offer on a trade-in.

I’m looking at a GMC Sierra 2018 it had over 100,000 miles on it and I want a 28 for 88 four if I remember right I really liked it but I’m in the process of may be retiring next year I was trying to keep my cost down I understand y’all got your mouth A.CHAL asking for it but I also got mom out that I cannot go over if I remember I’ll take her off and 17 or 18 for the purse tell me they cannot go that low OK just a truck that I really did like and I was looking for I guess I was looking for a needle in a haystack thank you