Reviews
Buyer
Car wasn't cleaned inside & out. Half tank of gas. Had to drive there and back the next fowling week from Beaumont (200 miles) to have the car inspection. After I've leftover night to have everything done before pick-up. Everything thing else was good.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Cailyn, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
David Bagby helped with the 2 year Bronco purchase!
David Bagby helped with the 2 year Bronco purchase! I appreciate him keeping me updated and informed with the process
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great friend good people I’d do it again friendly place
Great friend good people I’d do it again friendly place to buy your dreams can’t stay enough
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ford Edge
Honest reputable dealer, assessed a problem that had been created by another mechanic and fixed it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Wayne, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.
Great experience.
Great experience. We just bought a 2022 Ford and it was done smoothly and professionally. Everyone at this dealership, especially our salesperson, Lauren Evans, was great to work with. I look forward to being a Tommie Vaughn customer for many years to come.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great communication and service!
Great communication and service. My contact was quick to answer any questions and provided good updates.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for taking the time out of your day to tell us about your experience. Safe travels!
Great experience at Tommie Vaughn
My wife and I just bought a Bronco Sport from Tommie Vaughn. The experience was great. I highly recommend them. They didn't gouge us on the price either.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Deek, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
Great communication and service.
Great communication and service. Christy Zeh provided good updates and provided good feedback and suggestions for my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service!
Great service! KC in The Service Department and Andy Ortiz in Sales!!! All were super!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best in Houston!!!
Our Sales Rep., JP (John) and Finance Rep. Ryan are top notch! I've bought many vehicles in my time, and this was the smoothest, most efficient, fastest and most professional experience I've ever had. No games, no bull, just facts! These guys deliver and I highly recommend them for your next car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Stephen, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!