Reviews
Custamer
They are good folks Try to get you in and out in 1 1/2 hours They all ways try to sell you extra crap like aluminum lug nuts and filters ?
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Roy, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
Great services usual!
As usual, everything was just done right. Agent told me what was needed,what it would cost and let me decide for myself.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Thomas, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
i have purchased several automobiles from the past few
i have purchased several automobiles from the past few years and they have have always taken care of my needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Service with Tommie Vaughan Collision
From my first call to pick up, they were friendly, attentive, patient and professional. Repair job was excellent, price reasonable, worked well with insurance company and the car looked as good as new.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Matthew, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Very courteous and friendly.
Very courteous and friendly. Answered all questions. Easy to deal with. At least 15 words.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tommy Vaughn supported me while waiting for my Bronco.
Tommy Vaughn supported me while waiting for my Bronco. Todd was great as we worked through the process. I've purchased 4 cars from Tommy Vaughn and they'll continue to be my first choice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tommie Vaughn Ford is a class act.
Tommie Vaughn Ford is a class act. My Service Writer, Jessica Bowen, was phenomenal, as was Roman, the gentleman who shepherds the vehicles to and from the customers. I do not know who the technician was who worked on my car, but the vehicle was treated with the utmost respect, and repairs were spot-on. A Satisfied Customer…
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Dealer....but wouldn't buy another Ford
The folks over at Tommie Vaughn are AWESOME. Friendly, courteous and VERY helpful. And the service is ALWAYS top notch. Love the dealer / hate the Ford product. After a year my 2020 Escape started making all kinds of weird and annoying body flex noises that Ford never even bothered to check out or offer a fix for like they did with the 2017 Escape which was a bending, with a pry bar or such, of metal on metal rubbing in the Left side lower B-pillar / rocker panel. Heard some newer F150s have the same issue...which must be truly annoying for those drivers as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I went to get oil change and the customer service was
I went to get oil change and the customer service was great. The lady in the front counter was excellent. The service was also fast which made it better.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Automobile purchase
Great service , from the beginning till the end of my car purchase. I would highly recommend anyone wanting to purchase an automobile to go see them .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase