Reviews
Great Device experience
Took my F-150 in for 2 recalls, a non working Moon Roof, Transmission shifting issue, and a few maintenance issues. Service was performed as promised and completed by the next day.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Happy Customer
JP was very helpful in helping me purchase a very nice used car within my budget!! Randy in finance was awesome. Very happy with my Explorer with leather seats!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
eazy purchase
super eazy and great people helping me. Don Stokey made the purchase easy to understand as he always does this is the second F150 he has sold me, and Andrea is just the best, very professional and makes the closing fun. I told Don she had to be the one to close the sale or the deal was off lol. actually my wife just purchased a 2019 explorer and I sat in on the closing so I already knew how good she is.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful , that's how Sam is with customers
It felt more like I was talking to a friend then to a Salesman. other dealerships that I went before coming here, first thing they ask was "are you buying today" not Sam he asked how can I help you I told him exactly what kind of car was looking for and the features, the color and it seemed like he just went to the back and pull it out of Magic Hat because he brought me exactly what I was asking for that was amazing and he kept the car price within my budget
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brake line repair at Tommie Vaughn Ford
KC was great taking in my vehicle and keeping me updated on the progress. It was ready when he said it was going to be ready. And my vehicle was freshly washed when I went to pick it up.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Pleasantly Surprised
It had been 10 years since I had gone shopping for a vehicle, but Mike at Tommie Vaughn made it easy. He helped me decide in choosing an Escape. I had done research on the vehicle, but was not sure that I was going to get an SUV or stick with another car on the day that my dad and I visited. But, after a test drive, I decide on the Escape and they went out of their way to get the one that we wanted which they had to get from another dealership. We were also happy on what we got on the Trade In for my car. Overall, we were pleasantly surprised.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceeded expectations!
Joshua was very professional and kept us informed. Appointment was easily scheduled online and everything was ready when we arrived with no wait. Truck was delivered before promised. Recommend without reservations.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Love the quick lane
The girls that work in the quick lane are so helpful and make sure I get taken care of every time. Thanks for all that you do!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience great people
Made me feel very welcomed Apol went over everything with me and helped with any questions I’ve hade. Great car buying experience, great customer serviced really went above and beyond
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service
Mack and everyone at Tommy Vaughn Ford were very helpful. They made my experience super easy and non pressured. Check them out if you are looking to buy a truck or car. The financial manager was very helpful and made me feel appreciated. The signing was so easy and friendly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car