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Tommie Vaughn Ford

(989 reviews)
Visit Tommie Vaughn Ford
Sales hours: 8:30am to 7:00pm
Service hours: 6:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 6:00am–6:00pm
Tuesday 8:30am–7:00pm 6:00am–6:00pm
Wednesday 8:30am–7:00pm 6:00am–6:00pm
Thursday 8:30am–7:00pm 6:00am–6:00pm
Friday 8:30am–7:00pm 6:00am–6:00pm
Saturday 8:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
New (832) 871-4760 (832) 871-4760
Used (713) 893-4280 (713) 893-4280
Service (832) 871-4616 (832) 871-4616

Reviews

(989 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Tommy Vaughn Ford

Great service , have been to quick service department twice now. For 5,000 mike service a few weeks back and yesterday for a tire with a nail in it to be fixed. Both times service was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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new truck owner

Had to have annual state inspection before months end in 5 days, had tires rotated, cabin filter replaced, check all fluids. All went well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Ask for Dakota!

I dealt with Dakota Owen for over a week. We looked at a lot of different cars and we didn’t stop until we found the right one. They had it delivered and ready to the dealership. There was no push to get me in a car that day and it was a very easy painless experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Quicklane Service Tommie Vaughn Ford

I have been trading with Tommie Vaughn since 1981.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great attention to concerns equals great service

I have found that the attention to the customers concerns when it comes to having your car/truck serviced and/or repaired at Tommy Vaughn Ford equates to really good service and happy and satisfied customers. I will return here as needed, knowing that my car and concerns are truly looked after.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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New Ford Focus

Excellent service from Tommy Vaughn. Salesman had the car pulled up and ready to go when I arrived.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joseph, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Thanks again for your business! Take care!

Geat Experience with David Watson

This makes 7 vehicles I have purchased from Mr Watson. Everyone at the Tommie Vaughn ford treats you as more than a customer. You are a part of their family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Sales man David Watson

I love dealing with our sales man. There Are no hassles over pricing. We have been Tommy Vaughn for over 30 years. I have tried go to other dealers but they never come thru on their pricing. So we always comeback to Tommy Vaughn dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Return Customer

This makes my 8th car purchase at Tommie Vaughn (5 new, 3 used). I come back because of quality of service and value. Will return again someday

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Consistently Great!

The service is efficient and friendly and fully explained, every visit over the years. I know my car is in good hands. Thank y'all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Donna, thank you for leaving such a great review and high star rating. It is great to hear our Staff took such great care of you! We hope to see you here again!