Reviews
MRK55
Went smooth and in reasonable amount of time. I always feel confident in the service I receive.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, thank you for sharing your recent experience at Tommie Vaughn Motors. We hope to continue serving you for many years to come.
Excellence in all!
I am always treated as if I'm family. If I'm not satisfied, this team is right on it and not happy until I am. No place else to buy a Ford! V. Conrad Fertitta
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good Everything
Very good Dealership, People are Friendly and helpful its a no pressure carbuying place.Very nice waiting room
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
I received Great Service with a friendly attitude during my visit to replace my battery, plus some additional items that were needed. Will make Tommie Vaughn my place for any car service, in the future. Lynn Ringh
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are thrilled to hear of your positive experience with our dealership. We strive to provide our customers with excellent service in a professional and helpful setting. Thank you for your positive review and recommendation of our dealership!
James C. Reese
The wait was not long, (I didn't have a chance to find a comfortable spot) and everyone was kind and helpful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, James! Thank you for your positive review. We respect our customer's time and budget. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great service
The staff at the dealership was aamazing. David Watson did an excellent job and I will be coming back to him next time. Everyone else was amazing as well very friendly curious and helpful with any question I had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2016 mustang convertible
Everyone was very helpful, professional and friendly. Great car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are glad you chose our dealership! Thank you for taking the time to share your feedback with us.
Life Saver - Liz Bell
I had called my local Ford dealership in Humble and the person on the phone did not know what was under warranty and what wasn't. So my co-worker over heard my conversation and suggested that I call Tommy Vaughn Ford he said ask for Liz she can help you. So I did and boy am I glad I did. Turns out the repairs I needed were under warranty and it was fixed the next day. My husband is now having issues with his 2011 Mustang and I said "call Liz" she can help you. Needless to say my work will now be done at Tommie Vaughn Ford. You are a life saver. Thanks Liz Bell.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Paula was great, she was attentive and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your strong recommendation of the staff, Lloyd. If you ever need any help, please give us a call!
Well Done!
Bobby Harrell had the car ready to go as promised. The loaner car experience was super.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy that we were able to provide a professional, courteous, and engaging experience! We hope to continue serving you for many years to come. Please do not hesitate to give us a call if there is anything we can do for you.