Reviews
The same great service
Andrew was very professional as always and provided a quick turn around.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
A/C Problem Fixed
A/C was not blowing cold air. Ford dealer in Humble quoted me $1700 to fix. Was fixed for $650.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Edward, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
Great Services
Friendly and quick services. Great and safe enviroment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bought my 2015 Ford Fusion
I had a good experience at Tommie Vaughn. The sales rep Javier never pushed me to get the sale. When I told him about my preference, he took me and my daughter to another lot and showed me different colors and accessories of a Ford Fusion. Javier and the internet Manager Michael were informative. When I came home, I made the decision, I will no longer search my car at another dealer. I will purchased my car at Tommie Vaughn. That evening I went back to Tommie and bought my 2015 Ford Fusion. I also like the drink refreshments provided. It would have been nice if there was popcorn or snacks come with it while waiting for paperwork to finish.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really enjoy reading your feedback, Sarahjane! All of us here at Tommie Vaughn Motors truly value your business and hope to see you again!
Ross - Tommie Vaughn 30,000 maint.
I have always had a good experience at Tommie Vaughn. I will continue to purchase my vehicles there and refer my company and friends to Tommie Vaughn. The service is first class and you can't ask for anything else!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, great people.
I have been dealing with Tommie Vaughn Motors since 1993, and have never had anything but the highest quality service. I consider the people that I deal with at Tommie Vaughn to be my very good friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Satisfied Ford Customer
As always people were friendly, informative, and extremely helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate this feedback of Tommie Vaughn Motors. Thanks again for your business!
Tommie Vaughn Ford Review
I sent an EMAIL to Mr Janke with my appreciation to Sam Powell and the rest of the team. I especially appreciated Mr. Powell's patience and extra effort to get me back on the road. My only disappointment is in Ford Motor Company. It was disheartening to know that Customer Service did not have the ability to get your body shop or myself a firm date on bumper brackets. That in itself forced me to buy new as opposed to waiting (who knows how long) for any promise.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your honest feedback, Gary. If you have any additional questions, please feel free to reach out to us at any time!
Fast and efficient service. Great dealership!!!
Liz was a joy to deal with. Truck was done and the pick up of my vehicle went fast.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Frances Alaniz
excellent service by Mr. Free, very very patient & helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for taking the time to leave us your feedback, Frances! It's great to hear everything was completed to your satisfaction and we hope to see you again soon!