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(95 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Covert Chevrolet Bastrop from DealerRater.

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Always an outstanding experience.

Always an outstanding experience. Rhett Riviere is the best. I have bought several vehicles from him now and every time it is easy, no nonsense and straight forward. I will continue to do my business with Covert and Rhett in the future for all my vehicle needs for myself and the family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great job getting my truck ready for travel.

Great job getting my truck ready for travel. Took care of a recall that was on it as well as the oil change and checking things out. Pick up and drop off was a huge help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Buying a vehicle is always stressful, but this was the

Buying a vehicle is always stressful, but this was the best experience I?ve ever had from sales to finance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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David was excellent.

David was excellent. This was the fastest service I have ever experienced anywhere! I?ll be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Arran at Covert Chevrolet Bastrop, went above and beyond.

Arran at Covert Chevrolet Bastrop, went above and beyond. Were very understanding about me returning from my duties in South Korea and allowed me to complete the purchase process and hold the truck for nearly a month. To round everything out my he picked my wife and family up from the airport at 12:00am in the truck and showed me how?d to work everything. I couldn?t have asked for a better experience! I would recommend this dealer and salesman to anyone interested.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Since we did not live near this dealership, we started

Since we did not live near this dealership, we started working on our transaction through email and phone/text. We were able to get everything squared away, then made an appointment for Sunday (they are open on Sunday instead of Saturday which is super convenient!) to complete the paperwork, trade in my truck and pick up our new vehicle. Everything went smoothly and quickly. One extra special thing to note: they didn’t have both keys available at the time we picked up our new vehicle, but they contacted the previous owner and are mailing us the second key! That’s good service in my book because I didn’t even have to reach back out to remind them to do this for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car Serviced

As soon as you walk into the Service department you are quickly acknowledged. Everyone is very polite. The waiting area and bathroom are always well kept! I could easily take my car to be serviced in Austin since I work downtown, however, I take the time to drive into Bastrop where I know I will be taken care of asap.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Robert gorman

Eddie the salesman is the reason I go to your location Always knowledgeable about the product and makes the process easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Robert, we're happy you found our staff to be so supportive during your experience here at Covert Chevrolet Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

Repairs

My vehicle is still not fixed. After being there for 2 weeks I picked it up and had to take it back the same day because it wouldn't turn off. They tell me they couldn't find a problem so I came home. My vehicle is still not fixed.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Kimberly, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (877) 392-9270.

Oil change

Good service. Always provides good service when I go wait is never long

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for choosing Covert Chevrolet Buick GMC as your first choice for all your automotive needs! We hope to see you soon!