Covert Chevrolet Bastrop

I had the mis fortune of walking in and being greeted by Buster. I explained to Buster what I wanted and he started his high pressure sales game. He first started by belittling my trade and explaining that nobody would give me what I was asking, despite the fact I had 3 written offers and ultimately got more than those offers at Covert GMC in Austin. When I explained to him I had a letter from my bank allowing me X amount he stated that the terms and total dollar allowance could be beat. All I had to do was run our credit with GM. I explained we have worked hard, very hard, to get our credit where it was and did not want our credit hit by i quiries. He PROMISED - REPEATEDLY that it would only be hit by GM financing. I agreed to allow it 1 TIME. Ends up he hit our credit 12 different times. We ended up financing at Covert GMC in Austin with GM so all of the otjer inquiries were unneccesary and damaged my credit for the next 2 years. After I was unable to stomach his bully sales tactics I left and went to Covert GMC Austin the following day. He called repeatedly the next day. I mean ALOT. He was sending pictures ov vehicles we could not afford with promises of gauranteed financing, he said he was approved by the general manager to offer me $41k for my trade vs the $38k he ridiculed the day before. When I respinded to that text he rescinded the offer and then went back to his sales tactics. When he found out I was buying from Covert GMC in Austin he started sending me pictures of vehicles that were well out of my price range and saying he had my financing taken care of. My sales person at the time was blown away by what he was doing. I finally had to block him because it was a call or text every 3-5 minutes for hours. STEER CLEAR. This man wasted my time, peace of mind and damaged my credit through his lies and high pressure sales. Nat Tucker

I have bought four cars. 3 new and one used. I love how they dont try to bamboozle me as I shop alone. Treated fairly and I will buy here again!

Wonderful experience. Worked diligently to get me the car I wanted within my buying parameters. Enough good things can not be said about Covert in Bastrop. Thank you to Rox, Laurie and Lonnie!

great service and salesman was great. Process was sort and sweet

Awesome staff! Professional, honest, friendly with a level of sincerity unseen in today?s market. These guys are the real deal. From sales, to service, the experience has always been top notch.

PLEASANT TO DEAL WITH ,..... NO PRESSURE GOOD VARIETY OF VEHICLES

John Cardone was wonderful. He worked with us to get exactly what we wanted. It was the most pleasant car buying experience we have ever had,

I felt very used and the communication between the service rep and customer were extremely poor

Great experience! Everyone was friendly, efficient and helpful.

I bought my 2019 Tahoe with a known issue. The windshield wiper fluid was not spraying. It was late so a week after purchase I called to make an appt. In August I took it to get fixed they tried to say it was chewed by rottens on my property. Which I explained that this is how I bought the Tahoe and I was told they would fix it. It's now Jan not even 5 months later and the windshield fluid is again not working. I looked at the cable and its snapped in half. I called to see if the work was covered and sent pictures to kara and again she said it's chewed by rottens when it is clearly snapped. I live in north Austin and do not want to drive all the way there to be told I need to pay for something that should be covered. My uncle is a mechanic in SA and he uses the same trick on clients "It's been chewed by rottens". This is ridiculous! I have called Todd and left vm's and he has not returned my call. If this is how yall treat customers than I will tell everyone not to ever buy from here!