Skip to main content

Nyle Maxwell Pre-Owned Supercenter

(734 reviews)

Reviews

(734 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Every was great, service was completed as quoted and I

Every was great, service was completed as quoted and I was kept informed during the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We couldn't ask for a better review of Nyle Maxwell Chrysler Dodge Jeep Ram of Austin. Thanks so much, Tommy!

Since about 12:30 waiting on Kenny to reach out to me

Since about 12:30 waiting on Kenny to reach out to me about my issues. At 4:20 said he would reach out on a bit. It’s now 7:12 and crickets. So much for Family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

I worked with Mindy when I had my jeep serviced.

I worked with Mindy when I had my jeep serviced. She did everything to make my experience pleasant. She went ABOVE and BEYOND. Not only did she listen to me vent about the horrible experience I’ve had with Mak Haik in the past but she went out of her way to make sure that I was a top priority. She contacted me multiple times to follow up and inform me that my part was on back order and again when it came in to get me scheduled. She ensured a follow up as well after installation to make sure I was satisfied and everything was working as expected. Not only was Mindy awesome, the whole staff in service is pleasant. Every time I have been there multiple employees ask to make sure I’ve been helped or if they can help in any way. You won’t get this service at Mak Haik. This is the ONLY dealership I will be using in the future. Thank you Mindy. And thank you Nyle Maxwell.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

I brought my jeep here for a battery change, Maria was

I brought my jeep here for a battery change, Maria was very friendly and she was very active in satisfying customers. Very good ambience. Great place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Siva, we’re thrilled to hear you had a great experience with Maria! Our team is dedicated to providing excellent service, and it’s wonderful to know you enjoyed the ambiance. Thanks for choosing us for your Jeep’s battery change! We look forward to seeing you again!

Very good overall experience.

Very good overall experience. Lowest price I could find in our area. Very friendly people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for your feedback! We look forward to serving you again!

Great staff, experience was wonderful.

Great staff, experience was wonderful. Super helpful guys since arrived until delivery. Lots of cars on stock.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Marcos, thanks for the awesome feedback! We're thrilled to hear you had a wonderful experience with our team and found our selection impressive. Your support means a lot to us, and we look forward to serving you again in the future!

I had an awesome experience in buying a new car from this

I had an awesome experience in buying a new car from this dealership. Isaac P from the Sales team was great in helping me with the buying process. He made sure I get best value for my old car that I traded to purchase the new one and he was very courteous and respectful throughout the process. I also give credit to Ms. Johnnie Vance from Sales for helping me initiate the process. I thank Mr. Ray Green as well from finance team, he made sure I get a best deal with regards to financing options. I am overall very happy with my purchase experience from this dealership and I highly recommend to anyone who is in the market to purchase a new or old car. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Puneet, we're delighted to hear that Isaac, Ms. Vance, and Mr. Green provided you with a top-notch experience at Nyle Maxwell Chrysler Dodge Jeep Ram of Austin! Thank you for recommending us; we appreciate your support and hope you're enjoying the new car! Safe travels until we see you next time!

Jacob was extremely helpful with all the services on my

Jacob was extremely helpful with all the services on my jeep 392! Looking forward to more great service appointments in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Zach, we're delighted to hear Jacob provided excellent service for your Jeep at Nyle Maxwell Chrysler Dodge Jeep Ram of Austin! We look forward to assisting you in the future!

Nyle Maxwell service team was efficient, thorough,

Nyle Maxwell service team was efficient, thorough, professional, and extremely courteous! My service representative Maria patiently listened to my requirements and made the overall experience even better. Thank you Maria, and Nyle Maxwell team. Got scored a returning customer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're delighted to hear that Maria and the Nyle Maxwell Chrysler Dodge Jeep Ram of Austin service team provided you with such a positive experience! Thank you for your kind words, and we look forward to welcoming you back in the future.

Brought my charger in for oil change, Maria was very

Brought my charger in for oil change, Maria was very professional and friendly. She showed me packages that were available for my car to save me money and time. I was in and out in a reasonable time. I will continue to bring my car here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're delighted to hear that Maria provided you with professional and friendly service at Nyle Maxwell Chrysler Dodge Jeep Ram of Austin. Thank you for your continued trust in us!