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Nyle Maxwell Pre-Owned Supercenter

(730 reviews)

Reviews

(730 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Chris in service did a great job get my repair

Chris in service did a great job keeping me informed and getting my repair done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Purchased New Vehicle

I had a great experience and I would recommend this dealership to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Never Happy

Unfortunately nobody is ever "happy" when going through the process of buying a new car. But at the end of the day we paid a fair price for a great vehicle. My trade, like everybody else's, is worth more in my mind than you could justify. Just the nature of the transaction. Left in a new Grand Cherokee Overland and a fair deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best experiance ever

Very pleased with my purchase and dealing with Coby Jones and Kenneth Clark was a delite

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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best I've dealt with

Stress free got a deal done in no time they got me everything I ask for best buying a new car that I've been though by a long shot thanks to brent gorski also Daniel Albers and Francisco

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Worst used car manager Nick Rios and worst service

Worst customer service they won't go down on the prices marked on the car they and will give you lowball trade in they will not negotiate. Save yourself time and money buy from another dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hey Annie and Nick, We're sorry you feel this way. I thought after our conversation Saturday night that you would be bringing in your SRT8 Challenger with 93,000 miles for me to look at in person so that I could get you a more accurate appraisal. Nick, like we discussed on Saturday it is very hard to give an exact value on such a special car with that type of mileage without seeing it and driving it. We also spoke about some things on our car and I did say I would work with you on price and trade. For example, I remember that you didn't like the headrest and the side exhaust and I mentioned we could fix both if needed. I tried you on both numbers yesterday and again I apologize for any misunderstanding, but I would still love to earn your business. I had the car pulled aside for you thinking you were coming in yesterday, but it is now back on my lot so please let me know if and when you can come in. Look forward to hearing from you. Nick Rios, Pre-Owned Sales Manager

New car purchase

Nyle was very fortunate when they added Rob To their team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Johnathan Kaspar is a rock star!! Wouldn't take my vehicles anywhere else!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service At Nyle Maxwell!

The experience we was so positive and great! Our Car Salesman Jose, Greg the Car Director and Kristin the Finance Director were really phenomenal! We will definitely be back soon!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Team at Nyle Maxwell!

Nick Rios, Mike Burrell, and Gerald Quezada were all amazing to work with. They made the process very easy and seamless. Shout out to Nick for working out a deal for us! We truly appreciate everything that he did for us and will recommend Nyle Maxwell to friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the awesome feedback, Amanda! We are thrilled to hear you had such a great experience and our team was able to find you the perfect vehicle! Thank you for your business! - Nyle Maxwell Supercenter