Reviews
Awesome experience!!
By far the easiest and most friendly dealership we have ever dealt with! Our salesman was the best and we would definitely recommend this dealership!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stereotypical used car salesmen
I recently worked with the used car department on purchasing a car I've really been wanting. On a Monday I was in contact with a sales person where we exchanged emails on the vehicle I wanted along with all of my expectations. Credit reports, trade in payoff, trade in mileage, my acceptable monthly payments, etc... The next day I was informed that everything looked to be in order and set an appointment up for Friday morning because I travel during the week for work and have no time to waste half a day at a dealership. The appoint was also to confirm trade in conditions and to finalize financing to take delivery of the car. The entire week I was very excited about the car because it was the one I wanted 2 years ago and this would have been my 2nd purchase from this location. I arrived to my early Friday morning appointment only to have my expectations crushed just when I thought there was an easy, respectable way to have a transaction in the car purchasing process. Instead of informing me Tuesday that they could not meet my expectations they waited for me to get emotionally attached to the purchase and hit me for an additional $10k Friday morning. Due to the lack of respect for me and my time I will never consider purchasing from this dealer group again. I will take my perfect credit score and flawless payments to another dealer that can appreciate me. If this deal went through it would have been my 4th car purchase from the Nyle Maxwell family of dealerships.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Olivia Taylor
It was great to be able to be greeted by a friendly, knowledgeable salesman, and to be provided the service that I wanted within reasonable waiting time !!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
David
Nyle Maxwell service department is outstanding. My service representative "Jonathan " is exceptional. Attention to whatever my Jeep needs, has always been appropriate and quick.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Buying experience
Nyle Maxwell has a good inventory, nice facilities and atmosphere, and courteous staff. I got a great deal on the exact vehicle I was looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gary Boren Volente,Tx
Quick friendly service! Nice facilities! Great Coffee! Sat and watched the news and later walked around and came across a supercharged hemi srt charger nice !! Great place! My service provider was great!! I?ll always go back!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jodi mekkers
Wonderful service! Jonathan Kasper great help to get us warranty work done!! I'll be back next time I'm in area! Felt really great dealing with this great dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeep purchase
The overall experience of buying at Nyle Maxwell was awesome. Jon, my sales rep was friendly and easy to work with. They helped me meet my goals for trade and buying my Jeep. I would recommend them to my friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A recall car part for my Durango. Made appoitment
Went as planned. And even got a replacement car in the mean time. Loved my experience! You will too! Other dealerships don't like doing recalls on cars. But here it was welcomed and fast. No bull here. No excuses why they couldn't do it. They were happy to book my appointment. I am very happy I chose the right place.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bought a beautiful Dodge Crewcab. Love it!!
They really work hard to make your purchase affordable Great job Kevin and Carlos Pleasure to do business with these guys Thanks
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase