Reviews
Thank you Brenda G.
Thank you Brenda G. for all your hard work and dedication once again in getting me and my family into the perfect car. Your excellent customer service is why we decided to come back to Covert ! We will continue to be apart of the Covert family as long as you are there!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jguzman, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Brenda's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. - The Covert Ford Hutto Team
Great service, Chris Huff got me in and out in the
Great service, Chris Huff got me in and out in the vehicle I wanted the same day, my first buying experience worked out well. Very professional and efficient! Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this amazing review! We really appreciate your business. - The Covert Ford Hutto Team
The one & only thing I asked of them, price of vehicle,
The one & only thing I asked of them, price of vehicle, has yet to be provided to me. Wanted to finance for me ... wanted me to test drive. Just give me a price!!!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
My wife and I went to Covert Chevrolet Hutto to look for
My wife and I went to Covert Chevrolet Hutto to look for a vehicle. I was approached by sales associate Brian Brown who was very courteous and friendly. He immediately asked us the right questions like type of car, price range etc. He knew of several vehicles right away and said he could also check inventory in the computer. He took us to the Vehicles and we went for test rides in several vehicles. Brian answered all our questions on each vehicle in a very professional way. I could tell he knew so much on the various makes. We found a beautiful car that was perfect for our needs. Brian worked up a very good price and we agreed to it. Brian got all the paperwork ready quickly and we closed the deal without taking a long time. We were very satisfied with our experience purchasing a vehicle at this dealership and the excellent help from Brian.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks Brian and Brad for a great car purchase experience, Greg & JJ
Attempted to price gouge us on a Bronco we had ordered...
Attempted to price gouge us on a Bronco we had ordered months ago. We were repeat customers but unfortunately no longer after this dishonorable attempt.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
very angry with your service after bringing the vehicle...
very angry with your service after bringing the vehicle for a month they picked it up for a missing document
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Called about SUV. Told it was very clean. Got there and...
Called about SUV. Told it was very clean. Got there and it was dirty, had stains, smelt bad, and scratches all over clear coat. Salesman didn’t seem to have to much remorse. Just acted like it would sell to someone eventually.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Joshua Alvarado was very compassionate, patient, but very...
Joshua Alvarado was very compassionate, patient, but very professional in helping us find our SUV on January 16,2022. We were so impressed by his caring personality and felt very confident about our purchased at Covert Hutto that we returned to this dealership a week later . On January 23, once again Joshua Alvarado worked diligently to help my husband find a truck that he was comfortable with . We made our second purchase from Joshua!! Thank you so much for all your assistance Joshua Alvarado and finance staff at Covert Hutto !!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. - The Covert Ford Hutto Team
I took my 2020 Buick enclave in, on November 22, 2021. I...
I took my 2020 Buick enclave in, on November 22, 2021. I thought it had transmission issues. They looked at it, and said there were metal shavings in the pan. So they were going to remove the transmission to find the cause. Well fast forward to Jan. 5th 2022. They still haven't done anything to the vehicle. We've been without our vehicle, for 6 weeks. Mean while our service advisor, was not very helpful at all. We picked up the car Jan 5th 2022. Proceeded to tke it to Rush Chevrolet in Elgin. They looked it over, and said nothing is wrong with the transmission. The transmission pan was never dropped, like covert said it was. So we were out of a car 6 weeks, for no reason. We got a bulletin, from Rush Chevrolet, explaining the way it shifts. Thank you, Rush Chevrolet. I will never take my vehicle to Covert Chevy again!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Plum pathetic is all I can say. I inquired about a...
Plum pathetic is all I can say. I inquired about a vehicle on cargurus, that is where it started. Then I contacted Covert in Hutto,Tx., regarding a 1999 Toyota 4 runner. Immediately like rapid fire 3 different sales people texted me and called me. The general manager was first. When I started asking questions, I got nothing but crickets in return. One sales man stated the vehicle was there and quoted me a crazy price of $7,000. I said $3,500 and he said, that sounded fair. Jeff said the vehicle was sold and not there however it just posted and I was told by another salesman it was there. It shows on their website and cargurus that it is there. Sad and very pitiful that a dealership does not know what in the xxxx they are doing and one hand does not speak to the other. There is a reason car salesmen are the most disrespected occupation per Gallup.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car