Reviews
Great service
Very timely service on my Colorado. Gary Hawthorn did a great job getting the truck back to me quickly.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for reviewing your experience here at Covert Country Chevrolet of Hutto. We loved working with you!
Outstanding customer service
I cannot say enough good things about the guys at Covert. I was desperately in need of a vehicle but was dreading the thought of the car buying process. However, this experience has completely changed my perspective on 'car salesmen'. I spent about 30 minutes on the phone, filled out the app on their website and picked up my car the following day. Robert Sherman made thie whole process easy and stress-free, and he genuinely cared about me and my famil, ensuring that we got the vehicle best suited for us. The shop guys made sure everything was in tip-top shape before they let me drive away. This will be my dealership from now on. Thank you guys so very much!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Brandi, we cannot thank you enough for making time to leave this sincerely kind review about your experience here at Covert Country Chevrolet of Hutto! We're very happy that we could change your perspective when it comes to purchasing vehicles at the dealership. We're glad we could make the process quick, simple, and stress-free. We loved working with you, and we are proud to be your dealership.
Kind and Helpful service from Terry Friend
Kind and Helpful service from Terry Friend. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rhonda, we're so happy that Terry was a big help. Thanks!
Awesome Service with James Lewis.
Came in for an oil change and rotation and left a lifelong service customer. James Lewis attended to all of my requests and finished the job well within the quoted time. Awesome job James!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bruce, we're so pleased to hear that your routine oil change turned you into a customer of Covert Hutto for life! We thank you so much for your praise of James and for the review.
Great Truck Buying Experience
I worked with Gary Reed at Covert Chevrolet in Hutto. He was very helpful and helped me get the truck I wanted at the price I wanted. I was in and out in no time and got me on my way which is what I wanted to do. No car hassle buying experience here. Just get the deal done and get going. I like this approach. Thanks Gary for everything. Truck is great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dustin, thank you so much for taking the time to leave this kind review about your recent purchase experience in the sales department here at Covert Country Chevrolet of Hutto! We're so happy to hear that Gary was a big help when it came to purchase your new truck at a very affordable price. We're hoping to work with you again in the future. Thanks!
John Lewis, Jr.
While we were talking to John Lewis, Jr. , it was like we were visiting with a long time friend. He was honest and told us exactly how much my car was worth since it had been in an accident. He also gave us some very good advise on what he thought would be best for us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Fred, we can't thank you enough for taking the time to leave this incredibly kind feedback about John here at Covert Hutto. We're so pleased that working with John felt just like chatting with an old friend. Thanks for choosing Covert Hutto!
j estala from manor
Terry Friend gave us excellent service when we took our suv for a oil change, he was on top of the whole situation from start to finish. I really enjoy the home town feeling that we experienced at Covert, coming from a "big" city its a breath of fresh air . We highly recommend Covert to friends and family always. Thank You Covert and Terry Friend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks a lot for taking the time to leave this kind review, Janet! We're pleased to hear that your experiences at Covert Hutto are always marked by a refreshing small-town feeling of community and friendliness. We loved working with you, and we truly appreciate your kind recommendation. We hope to see you again in the future.
Good customer service at Covert Ford Hutto
Good communication and customer service by Jason Kelly.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're very happy to hear that Jason provided you with excellent communication.
great work
Jason Kelly for the second time got my vehicle in and fixed the problem!!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, we're so happy that Jason was able to get you all fixed up once again!
Brian Brown for Customer Service and Value
Shopping for a vehicle is usually a time consuming event and a large investment for most people. What makes the experience more bearable and even pleasant is not only the dealership one chooses, but also the dealer's representative who helps you with your financial investment. In this case, Brian Brown was that person for me. He made the process easy, walked me through any questions I had, and stuck with me for the entire time. Brian was very polite, customer-service was a priority, and he did everything he could to make my time at the dealership welcome. I ended up purchasing a vehicle from him. Him and his make ready team did an excellent job getting it ready! Very happy with my purchase and definitely recommend others seeking a solid dealership to give them a try. Email Brian Brown first or visit their incredibly huge and spacious lot and ask for him, and test drive your dream car or truck even if you don't intend to buy right away. Brian can take care of you from start to finish.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Melina, we sincerely appreciate the time and effort you have taken to leave this kind review of your recent experience here at Covert Hutto. We're so pleased to hear that Brian took such excellent care of you during your recent visit to our dealership. At Covert Hutto, we pride ourselves on providing our customers with satisfactory experiences that include all the information they need to make their decisions. We loved working with you, and we hope to do it again in the future.