Reviews
Wonderful Service
Staff was friendly and professional. Went the extra mile to explain what was wrong with my car and how the parts will make my car perform better. I do appreciate staff contacting me when parts became available and helping me with a rental car. I want to thank Deryal Markham for his help. He is a great employee for your company. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Flo, we're incredibly happy to hear of your satisfaction with our service department! We loved working with you to let you know about part availability as well as to get you a rental car while your vehicle was being repaired. Thanks a lot for being our customer!
Fast no haggle experience
I bought an exceptionally prices Toyota Prius from Covert Ford. The process was so streamlined that I almost couldn't even tell what was happening. John Cuellar was very friendly and answered all my questions to the best of his ability (the Prius was a little out of our comfort zones as this is a Ford dealership). The finance woman who worked with me (Abbe? I'm so bad with names) was an absolute dream and I loved her very much. She also answered all of my questions, and made me feel at ease. It was hard for me to sign the papers and take on new debt as I currently have loads of student debt. We had a very good and respectful conversation about politics and it was so nice to have met her. I would definitely recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kelly, congratulations on the purchase of your Prius from Covert Hutto! We're so happy to hear of your complete satisfaction with your experience at our dealership. While we know taking on extra debt is very hard - especially with student loans piled high - but we were so happy we could help you into a new car. And think about all the gas money you'll save! Thanks a bundle.
Superdave
Jason Grosch was an excellent salesman very knowledgable ,polite,no pressure. The whole process was enjoyable and there were no surprises everything was just as he said it would be. I would recommend covert and Jason Grosch to everyone I know
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dave, thank you so much for your kind praise of Jason as well as Covert Hutto! We loved working with you, and we hope to see you again in the future.
Outstanding dealership.
Take all the hassle out of buying a new vehicle. Tim Jones is by far the best car sales professional I've ever worked with. No pressure, looks out for what your needs and wants are in a vehicle, and then delivers. I've done business with Tim and the Covert dealership for years and will continue in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gary, congratulations on the purchase of your new vehicle from Tim here at Covert Country Chevrolet of Hutto! We're so happy to hear of your thorough satisfaction with your experience at our dealership. We loved working with you, and we hope to do it again soon. Thanks!
straight forward price
The buy process was very fast. We already found another mini van from a diff. dealer when I left a message from Covert Hutto's website to call back on a van I'm interested. John called back and told me a price that I think it's reasonable and no game play. I came the next day and bought the van. I would give 5 stars if I received the $20 giftcard John was supposed to send it to me in exchange for the brake-light not working and my husband needed to replace the bulb. It's been over a month, and I still haven't received the gift card yet.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tram, thank you so much for taking the time to leave your review about your experience here at Covert Hutto! We're very happy to hear that you were pleased with our ability to provide you with an excellent price. Please give us a call so we can get you that gift card!
Covert got it done!!!!!
I was in the Austin area when I stumbled upon this yellow Corvette Stingray out on display. I didn't want to stop in at the time, so I called the dealership and was put in contact with a very personable sales rep named Roy Martinez. He wasn't pushy, seemed very honest, and worked diligently to get my deal done. He kept me informed with the loan process, responded to all my emails and texts, and even checked up with me after the sale. Overall, the experience with the entire team at Hutto was excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dan, first and foremost - congratulations on your gorgeous new Corvette Stingray! We're so happy to hear that the purchase experience was a breeze thanks to Roy's pressure-free sales tactics. We loved working with you, and we hope you're loving your beautiful new 'vette.
Quick Assistance
I came out of a retail store and found that my driver side mirror was crushed on my Ford 150. Covert is my dealership and I took it in for an assessment for repair. I was greeted by Deryal Markham who quickly took the details, had the truck pulled into the shop and had me an repair estimate within 20 minutes. Deryal also acted as the point person for my claims adjuster and provided all the relevant information. I have a follow-up next week to get the work done. I always take my truck back to Covert Hutto!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jim, thank you so much for taking the time to share with us your experience in the service department here at Covert Country Chevrolet of Hutto. We truly loved working with you to repair your driver's side mirror and get everything taken care of with your insurance company. Thank you so much for choosing Covert Hutto!
Service Dept.
I have my 2005 Escape serviced with Covert Ford Hutto with Jason Kelly, Service Advisor. He keeps you informed, he's very knowledgeable and explains what will be done to your vehicle. Always very happy with my service. Thanks, Jason and service crew!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ramona, we are so glad to hear that Jason took such excellent care of your Escape. We love working with you and we can't wait to see you again.
Gregory Carnes- very professional and knowledgable
Gregory Carnes was very professional and courteous.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Jo!
exceptional customer service
I want to start by thanking Matt Mahan for going above and beyond what I call the call of duty my wife and I started the buying process our cars March 1 but would not actually take possession of the cars until March 25, the day we closed on our new house. During the 3 to 4 weeks Matt was very helpful and patient because the cars we were looking for where not very common but Matt did his homework found us my wife's Escalade and my SRX, I don't know of too many people that would be patient enough to wait four weeks for a sale. I I don't know of too many people that would be patient enough to wait four weeks for a sale. my wife and I were both very pleased with the cars customer service Mr. Matt and covert. The next time we are looking for a car we will look up Matt and if we know of anyone that needs a car we will send them to covert to talk to Matt as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ray and Nicole, congratulations on your awesome new purchases - not just the SRX and the Escalade, but also on your new house! It was an absolute pleasure to work with you during such an exciting time in your life. While some dealerships might get frustrated when it comes to waiting four weeks to finalize a sale, Covert Hutto is all about making our customers happy. We're pleased that Matt provided you with such exemplary salesmanship. Thank you for choosing Covert!